Customer Service Team Captain
Resume:
DAVINA
BRADY
***********@*****.***
Skills Summary
Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles. Superb analytical and problem-solving skills leveraged to proactively improve customer service processes and garner stellar customer approval scores.
Education
COSMETOLOGY GRADUATE • PAUL MITCHELL THE SCHOOL FAYETTEVILLE
Graduated: 2017
Gpa: 93.4
HIGH SCHOOL DIPLOMA • 2012 • WATERTOWN HIGH SCHOOL
Step Team Captain, and an active participant in volunteer community service programs
Experience
Dunkin Donuts
Crew (2015)- Cashier primary responsibilities include operating cash registers, greeting customers, taking food and drink orders, and completing transactions.
McDonald’s
Crew (2009-2013) Manager (2017-2019)- plays a vital role in maintaining quality service to their consumers. Fast-food managers are persons who make sure that the restaurant run smoothly. Duties may include employee and personnel supervision, food sanitation and preparation and customer service.
Comfort INN
House Keeping (2013-2014)- responsible for cleaning and maintaining guest rooms while following the Comfort Inn & Suites brand standards for quality and cleanliness
VOLUNTEER EXPERIENCE OR LEADERSHIP
A team at Paul Mitchell the School that revolves around community service where we frequently visited nursing homes and gave free haircuts to those in need.
-CARILLON ASSISTED LIVING
-CONNECTIONS OF CUMBERLAND COUNTY
PET TEAM MEMBER: A group focused on raising money for animal shelters and preserving the livelihood of animals we made toys and care packages for sheltered animals.
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