Objective: To work with a reputed and dynamic organization in a position where I can develop my skills, capabilities, further enhancing my customer service and communication skills, and gain exposure

Ruvimbo Isabel Gotore

15 Achilles Street, Dorado Park

+264-*********

+263-*********

vimbo.gotore@gmail .com

Summary:

An accomplished individual, has confidence, honesty and professional manner along with exceptional multi-tasking, organizational skills and communication skills. Able to exhibit confidentiality, direction, tact, diplomacy and professionality when dealing with superiors. I have just completed studying Honors in Business Management at the Namibian University of Science of Technology, was a vice president of the Marketing Society two years (2017- 2019).Have been to Germany to represent the country (Namibia) and the school (NUST) on the marketing and sales project of both countries in 2018 December. Academic:

Riverton Academy High School Cambridge IGCSE 2011 -2014 (0 –LEVEL)

Passed 8 subjects out of 8

Knowstics Academy High School Cambridge IGCSE 2015-2016 (A – LEVEL)

Passed all three subjects

Educational

Profile 07MARB

1. Bachelor Degree in Marketing (NQ7) 2020 Namibian University of Science and Technology

(NUST)

2. Awards

Overall Best Student in Consumer Behavior module

Best Student in Economics modules subjects

3. Honors degree (Postgraduate) in Business Management (NQ8)2021 Namibian University of Science and Technology (NUST) (BBM811S)

EMPLOYMENT HISTORY

Position Sales and Marketing Intern

Organization Sarish Trading

Period June 2019 –December 2019

Reporting to Operations Director

Ruvimbo Isabel Gotore

15 Achilles Street, Dorado Park

+264-*********

+263-*********

vimbo.gotore@gmail .com

Assist an average of 35 customers per day in finding or selecting items, and provided recommendations that generated $USD5000 in additional revenue

Achieved an average of 140% of sales goals for three consecutive months

Stock, organize and replenish inventory with accuracy and efficiency

Manage proper and attractive merchandise display, ensuring strategic placement of products that maximized purchases

Provide outstanding customer service, receiving 98% in customer service feedback surveys

Position Sales Manager

Organization Stepher Market

Period December 2021 –May 2021

Reporting to The owner of the Company

Helped an average of 20 customers per day selecting products based on individual requirements

Recommended better Website design to the owner, which was implemented and resulted in 25% improved sales.

Received calls daily, answering questions and educating customers on our products

Led a team to attracting new potential clients

Set targets for team to achieve monthly.

Motivated team to work harder

Took control of the business’s social media platforms Capabilities

a) Strategic marketing and sales management

b) Product development

c) Distribution channel management

d) Marketing communications (including advertising and promotions) e) Market research

f) Customer service

g) Human resource / performance management

h) Strong Verbal, good listener and written communication skills i) Good interpersonal skills

j) Fluent in English

k) Willing to work overtime

l) Willing to work in a challenging,dynamic and schedule –shifting environment Ruvimbo Isabel Gotore

15 Achilles Street, Dorado Park

+264-*********

+263-*********

vimbo.gotore@gmail .com

m) Fast learner and positive

n) Organized,Accurate and Detail Oriented

o) Computer literate with a certificate in ICDL

p) Technically proficient in Microsoft word, Excel, PowerPoint q) Maintaining a filling system

r) Target oriented

Achievements

Functions, Responsibilities, Roles

Formulating and implementing sales strategies in line with the company’s Sales and Marketing objectives for attainment of turnover targets and gross margin targets.

Conducting Quarterly Business Review Meetings with key customers on volume performance, customer service and expectations of either side.

Responsible for new product launch and growing market share and share of the dollar for the business

Responsible for implementing the Customer Value Proposition, including key stakeholder management strategies.

Formulating and implementing Customer Service charter in line with the company’s Sales and Marketing objectives.

Responsible for communicating, measuring and evaluating implementation of the mission and values of the business.

Overall responsibility for the marketing strategy, brand positioning and positioning strategy.

Identification and management of business risks, policy, strategy and annual business plans. Knowledge of:

Administrative Professional Personal

Business administrative Confidentiality Deadline led Diary Management Organizing Well presented & Hard- working

Leadership experience and

skills

Attention to detail Multi- tasking

Customer service Background Time Management Articulate Taking meetings Experience with Clients Excellent oral communication skills

REFERENC

ES:

Frans Freygang Sarah Dhliwayo

Owner of Stepher Market Operational Director

Stepher Market Sarish Trading

+264-**-***-**** +263-**-***-****

Contact this candidate