Customer Service Business Development

April Teague

**********@*****.*** ** Tyson Lane Hickory, NC 28601 C: 828-***-****

Area of expertise

Customer Service

Appointment Setting

In-Home Healthcare

Meal Preparation

Inbound / Outbound Calling

Team Player

Checking Vitals

Housekeeping

Sales

Business Development

Shopping

Communication

Experience

Sweet Relish – Hickory, NC 5/2021- 2/2022

BDR – Business Development Representative (Remote)

Remote, inbound/outbound telemarketing to prospective customers by setting appointments for dealerships to drive Auto Sales, and Service opportunities. Proficiently, utilized OmniStream software-based dialer and lead management system to set appointments. Follow-up with buyers that have called, texted o e-mailed inquiring about vehicle sales or service. Successfully learned call scripts to overcome objections and set appointments.

Maximum Home Health Care – Hickory, NC 6/2019-6/2021

CNA – Home Care

Provided compassionate personal care by assisting patients maintain their personal health, and hygiene in their residence. As a caregiver, additional duties included: shopping for groceries, preparing meals, grooming patients, and scheduling appointments.

Interim – Hickory, NC 6/2013-6/2019

CNA

Ensured clients received their medication, bathe, and dress. Prepared snacks, and cooked meals according to the client’s restrictions. Performed housekeeping to maintain a clean, and safe environment in the clients home. Provided emotional support, shopping, and communicated with supervisor any concerns or health issues to ensure the safety of all clients.

Volunteer

MAMA D’S HELPING HAND CONOVER, NC 2012 - PRESENT

Education

BANDYS HIGH SCHOOL DIPLOMA, 2004

CNA CERTIFICATION, 2004

PHILABOTOMY CERTIFICATION, 2008

Contact this candidate