Ariene Tam, PharmD Hauppauge, NY
********@*******.***
Work Experience:
**/****-******* ******** *******, CVS Pharmacy, -Huntington Station, NY
● Manage a team to run and maintain an organized pharmacy to focus on patient centered care by creating solid customer relationships, increasing store’s metrics for patient care, customer satisfaction, and medication adherence
● Address concerns and adherence issues for patients taking diabetes, hypertension, cholesterol and other medications by providing counseling, delivering and documenting appropriate interventions and following up with providers as needed
● Advise and educate patients on the importance of vaccinations, improving store’s expanded immunizations rates and exceeding goal by 135%, while also delivering COVID immunizations daily
● Monitor ordering inventory for medications and supplies, matching invoices to deliveries, resolving discrepancies, and removing expired/damaged drugs from stock
● Adhere and oversee that rules and regulations are being followed in accordance with the state and federal law, preparing for audits, completing regulatory reviews, and maintain records for controlled substances
● Responsible for hiring, training and mentoring new employees. Completing annual evaluations and providing feedback to improve performance 02/2020-06/2020 Floating Pharmacist, CVS Pharmacy, -Long Island & NYC Region, NY
● Interpret and verify prescriptions to determine accuracy and safety of prescribed medication regimens to be completed in a timely manner
● Supervise and collaborate with different teams and work environments regularly to optimize daily productivity in the absence of pharmacy manager
● Resolving insurance issues and billing, including adjusting claims, calling prescribers to complete prior authorizations or recommend other products listed on insurance’s formulary
● Counsel and provide recommendations on over the counter and prescription medications, advising on interventions and educating on side effects 05/2019-01/2020 Pharmacy Intern, CVS Pharmacy, -South Setauket, NY
● Gain understanding of day to day operations, pharmacy policies, procedures and protocols, and complete all intern related activities under supervision of registered pharmacist
● Assisted district leader in completing multiple store’s annual inventory audit
● Applied knowledge learned in school of drugs mechanism of action, adverse effects, and drug interactions to counsel patients
Education/License/Certifications/Trainings:
02/2020 NYS Pharmacy License, 066595
06/2019 University At Buffalo School Of Pharmacy and Pharmaceutical Sciences, PharmD 09/2017 Medication Therapy Management Services, American Pharmacists’ Association