Customer Service Care Giver

Elizabeth Markarian

*** *. ****** **., ***** Ana, CA 92701

Phone: 657-***-****

Objective

Seeking a position in Retail Customer Service which will require me to utilize my people skills, abilities and experience to ensure the organization’s success. Abilities

Remarkable customer service skills and an ability to develop good relationships with customers. Skilled in planning and organizing recreational activities. Great ability to understand and follow oral and written instructions. Uncommon ability to perform several different tasks. Great communication skills R

Remarkable patience with patients.

In-depth knowledge of principles and processes for providing and meeting quality standards for services, and evaluation of customer satisfaction. Unshakeable commitment to the rights of elderly and disabled people to live dignified lives. 02/2014 - 02/2015 Care Giver, Home Health Aides

Saint Elizabeth, Fullerton, CA

Assisted with patient care for client during periods of family disruption or period of recovery in convalescent home.

Assisted clients with their participation in recreational activities. Performed light housekeeping duties; cooking, cleaning, washing and errands. Instructed and informed clients on health care issues regarding hygiene and nutrition and provided manicures.

Reported any different variation in client’s physical or mental health to care manager.

Provided clients with communication support.

02/2011 - 06/2012 Recreational Aide, Recreation Workers Boys & Girls Club of America, Fullerton, CA

Greet visitors and customers enthusiastically and efficiently Answer the phone and forward calls to the appropriate person Take and deliver messages for co-workers

Perform clerical duties such as typing, copying and faxing Perform basic housekeeping functions

Help with the issuing and collecting of recreation supplies Sanitize outdoor recreation facilities and areas

Admit customers to recreation events

Serve food in eating area; clean and wash kitchen and utensils Assist employees in the conducting of recreation activities Encouraged social communication throughout group recreation Assisted customers with leisure time recreation

Helped in maintenance, storage, and use of the recreation department supplies Refer questions from community to designated body

Employment History

Education History

General High School Curriculum

High School Diploma

Fullerton Access, CA

References Available on Request

References

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