Forest Products Employee Relations

Joe Alvar

Houston, TX ***** 281-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Advanced operations manager offering over 15 years of experience and proven success in warehouse, logistics, quality assurance, distribution, inventory control and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Successful in introducing lean principles to increase productivity and cut costs of completion as well as building high-performing teams and inspiring staff to achieve operational goals. Adept at improving operational stability, efficiency and profitability. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities. Experience in inventory control tracking and vendor negotiations.

SKILLS

Excellent interpersonal, verbal and written communication skills

Strong customer service orientation

Strong attention to detail and adherence to SOPs

Models dependability and works well under pressure

Ability to maintain accurate and detailed documentation

Strong management and leadership skill

Problem Anticipation and Resolution

Focus and Follow-Through

WORK HISTORY

OPERATION MANAGER 03/2013 to 02/2022

Horizon Forest Products Houston, TX

Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.

Establishe operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.

Perform physical inventory counts daily and compare results with system data. Research discrepancies between physical and system count

Perform human resource processes which include helping to source and staff all positions, administer compensation when necessary, and training and development. Created a culture that promotes positive employee relations.

Responsible for the financial aspects by controlling expenses and preserving assets.

Demonstrated experience in customer relations and the ability to lead work environments that embrace the principles of positive employee relations

Maintain preventative maintenance records on all company owned assets in the fleet / power industrial trucks. Track and record registration and inspection due dates as well as fuel usage.

Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.

Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.

Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

LOGISTICS OPERATIONS MANAGER 12/2002 to 03/2013

McCoy's Building Supply Eagle Pass, TX

Analyze relevant data to proactively identify and execute process improvements to maximize revenue, minimize costs and drive enhanced profitability .

Oversee unloading of incoming merchandise. Verify truck ticket with purchase order to ensure that the correct merchandise is delivered.

Ensuring all driver's work schedules/routes are posted correctly and that all drivers follow their schedules/routes appropriately.

Drive daily performance accountability across all areas while maintaining highest quality standards.

Responsible for all vehicle & fleet maintenance and scheduling repairs with local fleet shops.

Provide direction and proper motivation to lead employees to ensure the daily work is completed in an efficient and effective manner.

Maintain open communication channels with sales department, carriers and vendors.

Developed and implemented high-quality work environment as measured through employee satisfaction ratings.

Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.

Managed over $1M in inventory and 20 employees in 76K square-foot warehouse of building supplies.

Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.

Delivered substantial cost savings by securing discounts from third-party logistics services providers.

EDUCATION

Operations Management / Supply Chain & Logistics 05/2004

University of Phoenix, Houston, TX

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