Angela

Harrell

adp7za@r.postjobfree.com

856-***-****

*** **** **

SICKLERVILLE, NJ

Summary Answer incoming customer calls. Stay stay updated on product knowledge.Diffuse irate customers. Create lasting relationships. Update customer service database. Call Center experience in large and small call centers environments. Experience

Mortgage Servicing Representative

Cenlar FSB • Ewing, NJ

09/2020 - Present

Answer customer inquiries inquiries regarding mortgage accounts. Researches customer complaints or concerns and corrects or just records, as needed. Enter's conversation into servicing comments on computer. Assist in maintaining customer insurance information for property, liability, and f, PMI, etc.

Bus Operator/Driver

NJ Transit • Blackwood NJ

01/2013 - 07/2019

Pick up and drop off passengers at designated location needed location. Follow a planned route according to according to a time scheduled. Help disabled passengers get on and off the bus. Obey traffic laws on state and federal transit regulations. . Follow procedures to ensure passenger safety. Keep passengers informed of possible delays. School Bus Driver

First Student • Berlin NJ

08/2010 - 01/2013

Transport children and other passengers to and from school. Maintain a clean the mechanical bus at all times. Ensure the safety of all students. And verify permissions for children to ride home with friends.

Transport children and other passengers to and from school. Obey all traffic laws. Maintain a clean and mechanically sound bus at all times.

the safety of all students. Theis it

Customer Service Representative

Parkwood Skilled Nursing • Atco NJ

08/2009 - 11/2010

Greeting guest upon arrival and make in them feel welcome. Administering checkins and check out. Deliver a mail and messages. Processing guest payments. Skills

Education

College Prep

Edgewood Sr High • Atco NJ

06/1985

Customer service Call center

Microsoft office Microsoft word

CSR

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