Customer Service Representative
Resume:
Angela
Harrell
****************@*****.***
SICKLERVILLE, NJ
Summary Answer incoming customer calls. Stay stay updated on product knowledge.Diffuse irate customers. Create lasting relationships. Update customer service database. Call Center experience in large and small call centers environments. Experience
Mortgage Servicing Representative
Cenlar FSB • Ewing, NJ
09/2020 - Present
Answer customer inquiries inquiries regarding mortgage accounts. Researches customer complaints or concerns and corrects or just records, as needed. Enter's conversation into servicing comments on computer. Assist in maintaining customer insurance information for property, liability, and f, PMI, etc.
Bus Operator/Driver
NJ Transit • Blackwood NJ
01/2013 - 07/2019
Pick up and drop off passengers at designated location needed location. Follow a planned route according to according to a time scheduled. Help disabled passengers get on and off the bus. Obey traffic laws on state and federal transit regulations. . Follow procedures to ensure passenger safety. Keep passengers informed of possible delays. School Bus Driver
First Student • Berlin NJ
08/2010 - 01/2013
Transport children and other passengers to and from school. Maintain a clean the mechanical bus at all times. Ensure the safety of all students. And verify permissions for children to ride home with friends.
Transport children and other passengers to and from school. Obey all traffic laws. Maintain a clean and mechanically sound bus at all times.
the safety of all students. Theis it
Customer Service Representative
Parkwood Skilled Nursing • Atco NJ
08/2009 - 11/2010
Greeting guest upon arrival and make in them feel welcome. Administering checkins and check out. Deliver a mail and messages. Processing guest payments. Skills
Education
College Prep
Edgewood Sr High • Atco NJ
06/1985
Customer service Call center
Microsoft office Microsoft word
CSR
Contact this candidate