Tourism Office Assistant
Resume:
Current
**/**** -
ZAMOKUHLE CHRISTOBEL SHANGE
*********.******@*****.***
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Tekkie Town
Sales Supervisor
•Assisting the Store Manager to achieve monthly budgets.
•Ensuring the Store’s Administration is in line with the Standard Operating Procedures.
•Ensuring that stock losses are under the bench mark.
• The ability to ensure that brand standards are implemented & maintained in line with customer expectations.
• Effectively implement Promotions, visual merchandising principles and maintain standards of the store.
• Keeping updated with the latest trends in terms of stock coming in
(unpacking process).
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Supervise and motivate staff to ensure that daily targets are met.
• Coach and support new and existing Sales Associates.
• Manage the store in the absence of the Store Manager.
• Ensure all employees adhere to company’s Standard Operating Procedures.
• Opening and Closing of the store.
Pioneer debt Solutions
Sales Consultant
•Contacting potential or existing customers to inform them about a product or service using scripts.
•Answering questions about products or the company.
•Asking questions to understand customer requirements and close sales.
Economic development, Tourism and Environmental affairs Tourism Practitioner intern
•Coordinated the establishment of District and Local Tourism Forums throughout the
Province.
•Assisted in ensuring sustainability of the District and Local Tourism Forums in
municipalities.
•Facilitated in platforms for engagements between private sector and provincial
government including the CTA.
•Facilitated the coordination of municipal tourism workshops.
•Assisted in Facilitating the implementation of support programmes such as Graduate
Development programme, Tourism and Entrepreneurship Careers Expo, enhancement &
development programmes and Educational awareness workshops
,and conducted scheduled monitoring visits for Tourism mentorship programme
and GDP.
•Assisted with the facilitation and coordination of Tourism B-BBEE and service excellence
initiatives and workshops.
•Provided support in logistical organizing of the expo, seminars and all workshops
•Assisted in conducting scheduled visits/ inspections to various sites to ensure
compliance.
•Assisted in the development of mechanism to identify the private 2011-2014
2009
sector needs within
the Industry for provision of effective and relevant business support services.
•Coordinated stakeholders Meetings & site Visits to facilitate the implementation of Community Based Tourism Projects
•Liaised with relevant stakeholders and provide support to initiatives aimed at promoting
growth and development of tourism
•Assisted in events planning and coordination
•Prepare Attendance Registers and Agendas of Meetings
•Generated requisitions to facilitate procurement processes. Education
Oval international College
Diploma in Travel and Tourism
Ntabantuzuma High School
Grade 12
Grade 12
Skills
Computer skill
Dicision Making skill
Reports writting and filling skill
Problem solving skill
Leadership skill
Good Communication
Reference
Siwinile mjwara - "Economic development, tourism and environmental affairs" Assistant Director
********.******@********.***.**
Sanele Hadebe - "Tekkie Town"
Manager
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