Admitting Clerk Customer Service
Resume:
Pamela Luebke
- AEMT
Union Grove, WI *****
***************@*****.***
Work Experience
Advanced EMT
Erickson Ambulance - Racine, WI
March 2017 to Present
Racine, WI
March 2017 to Present
Transport patients from home to hospitals and hospitals to homes. Communicate with patients and their representatives. Keep patients calm and comfortable. administer protocol drugs as needed. Transport patient to facility.
Warehouse Associate
Amazon Fulfillment Center - Kenosha, WI
October 2014 to January 2016
Adhered to strict safety, quality and production standards
• Scanned in and allocated each product to its origin
• Maintained high level of production
• Secured pallets with wrappers
• Monitored accuracy of items on pallets
• Unload trailers of packages
Founder/Sales Manager
Foxhunt Trailers Sales & Service Inc - Union Grove, WI March 1999 to September 2014
Corresponded with trucking transport and customer
• Marketed horse trailers through web design and equine special events
• Ordered trailers for potential customers for in stock supply and demand
• Delivered exemplary customer service
• Addressed warranty work needed on trailers and accidental repair work
• Maintained quarterly documentation of financial statements
• Created a customer base by cold calls and manufacturer list
• Explained the product to customers in detail to make the sales
• Yearly sales were estimated to be approximately 500,000.00 A member of the BBB with A+ rating since '99.
Created all of my own spread sheets. Did my own office work. Filing, bills, faxes plus some with all my customers as well as made all the sales.
Advance EMT
Paris Fire and Rescue Department - Paris, WI
February 2008 to September 2013
• Assessed patient for trauma or illness and treat according to protocol
• Assisted in preparation of patient for transport to hospital by ambulance
• Maintained quality, safety and infection control standards
• Performed pharmacy inventory control on each squad
• Completed necessary paperwork and reports for hospital and department Medical Assistant
Dr.Thomas Werbie- Kenosha - Kenosha, WI
January 2002 to June 2002
Prepared and assisted with pain injections
• Removed sutures from patients after surgery and/or assisted with suturing
• Scheduled appointments
• Made follow-up calls after surgical procedures and answered patient concerns
• Filed insurance and patient information
• Managed insurance issues according to HIPPA protocol This was a short term position due to my business and to replace an employee on Maternity Leave. Emergency Room Admitting Clerk
Triage - Kenosha, WI
February 1999 to September 2001
Conducted interview with patient to obtain registration information
• Performed necessary baseline vitals and assisted with patient care
• Prepared rooms to keep the flow of patients throughout the day
• Kept patients calm and feeling safe during their visit EMT Technician
EMT-IV - Kenosha,Wisconsin
1975 to 1975
Education
Business
Gateway Technical College
December 2009 to Present
Montclair State
Skills
CUSTOMER SERVICE (10+ years), Picker Packer, Warehouse Associate, Order Puller, Shipping Receiving Additional Information
Skills
Computers, medical terms, customer service
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