Monica Sparks

*** * **** ******

Lincoln, NE ****0

Cell: 402-***-****

E-Mail: adp7pb@r.postjobfree.com

Professional Summary

Hard-working and punctual cashier with 4 years of experience in retail environments. Credentials include Researching and Accounting and adaptability, attitude, communication, creative thinking, work ethic, teamwork, networking, decision making, positivity, motivation, flexibility, problem-solving, critical thinking, and conflict resolution, Excellent people skills. Skills

Ability to quickly make change

Accurate counting of money

Customer needs assessment

Efficient processing of transactions

Excellent recall of names and faces

Pleasant, friendly communications

Reading proficiency

Upselling products and services

Well-organized

Experience

March 2019 to May 2019

BP Gas Station Okeechobee, FL

Cashier

Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Greeted an average of 100 customers per day.

Interacted in a pleasant and friendly way with store guests. Guided customer disputes toward positive resolution with listening and diplomacy skills. Packed purchases into paper and plastic bags neatly to maximize space. Performed duties such as mopping, organizing shelves, and marking prices. Verified customers' ages for legal compliance with products such as alcohol and tobacco. December 2018 to January 2019

Dunkin Donuts Okeechobee, FL

Cashier

Accepted customer payments, and made change when necessary. Greeted an average of 50 customers per day.

Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. Serving drinks and food to customers.

October 2018 to December 2018

Okeechobee Outlet Store Okeechobee, FL

Cashier

Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Counted the cash in the register at the start and end of each shift. Greeted an average of 30 customers per day.

Interacted in a pleasant and friendly way with store guests. Maintained records of purchases and other sales transactions such as returns and refunds. Packed purchases into paper and plastic bags neatly to maximize space. Performed duties such as mopping, organizing shelves, and marking prices. October 2018 to December 2018

Zaxby Okeechobee, FL

Cook

Prepared sandwiches for customers

Prepared salads for customers

cleaned kitchen area

July 2018 to August 2018

Dairy Queen Okeechobee, FL

Cashier

Accepted customer payments, and made change when necessary. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 50 customers per day.

Guided customer disputes toward positive resolution with listening and diplomacy skills. Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. December 2016 to July 2017

KFC Okeechobee, FL

Cashier

Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Counted the cash in the register at the start and end of each shift. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 100 customers per day.

Guided customer disputes toward positive resolution with listening and diplomacy skills. Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. April 2016 to December 2016

McDonalds Okeechobee, FL

Cashier

Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Counted the cash in the register at the start and end of each shift. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 50 customers per day.

Guided customer disputes toward positive resolution with listening and diplomacy skills. Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. September 2015 to January 2016

Walmart Okeechobee, Fl

Cashier

Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Coached customers on how to use self-checkout stations. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 50 customers per day.

Interacted in a pleasant and friendly way with store guests. Packed purchases into paper and plastic bags neatly to maximize space. Performed duties such as mopping, organizing shelves, and marking prices. Verified customers' ages for legal compliance with products such as alcohol and tobacco. Education

Okeechobee High School Okeechobee, FL

N/A

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