Monica Sparks
Lincoln, NE ****0
Cell: 402-***-****
E-Mail: *********************@*****.***
Professional Summary
Hard-working and punctual cashier with 4 years of experience in retail environments. Credentials include Researching and Accounting and adaptability, attitude, communication, creative thinking, work ethic, teamwork, networking, decision making, positivity, motivation, flexibility, problem-solving, critical thinking, and conflict resolution, Excellent people skills. Skills
Ability to quickly make change
Accurate counting of money
Customer needs assessment
Efficient processing of transactions
Excellent recall of names and faces
Pleasant, friendly communications
Reading proficiency
Upselling products and services
Well-organized
Experience
March 2019 to May 2019
BP Gas Station Okeechobee, FL
Cashier
Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Greeted an average of 100 customers per day.
Interacted in a pleasant and friendly way with store guests. Guided customer disputes toward positive resolution with listening and diplomacy skills. Packed purchases into paper and plastic bags neatly to maximize space. Performed duties such as mopping, organizing shelves, and marking prices. Verified customers' ages for legal compliance with products such as alcohol and tobacco. December 2018 to January 2019
Dunkin Donuts Okeechobee, FL
Cashier
Accepted customer payments, and made change when necessary. Greeted an average of 50 customers per day.
Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. Serving drinks and food to customers.
October 2018 to December 2018
Okeechobee Outlet Store Okeechobee, FL
Cashier
Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Counted the cash in the register at the start and end of each shift. Greeted an average of 30 customers per day.
Interacted in a pleasant and friendly way with store guests. Maintained records of purchases and other sales transactions such as returns and refunds. Packed purchases into paper and plastic bags neatly to maximize space. Performed duties such as mopping, organizing shelves, and marking prices. October 2018 to December 2018
Zaxby Okeechobee, FL
Cook
Prepared sandwiches for customers
Prepared salads for customers
cleaned kitchen area
July 2018 to August 2018
Dairy Queen Okeechobee, FL
Cashier
Accepted customer payments, and made change when necessary. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 50 customers per day.
Guided customer disputes toward positive resolution with listening and diplomacy skills. Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. December 2016 to July 2017
KFC Okeechobee, FL
Cashier
Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Counted the cash in the register at the start and end of each shift. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 100 customers per day.
Guided customer disputes toward positive resolution with listening and diplomacy skills. Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. April 2016 to December 2016
McDonalds Okeechobee, FL
Cashier
Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Counted the cash in the register at the start and end of each shift. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 50 customers per day.
Guided customer disputes toward positive resolution with listening and diplomacy skills. Interacted in a pleasant and friendly way with store guests. Performed duties such as mopping, organizing shelves, and marking prices. September 2015 to January 2016
Walmart Okeechobee, Fl
Cashier
Accepted customer payments, and made change when necessary. Answered customers' questions on purchases, store policies, and store returns. Coached customers on how to use self-checkout stations. Encouraged customers to register for store rewards cards and promotions. Greeted an average of 50 customers per day.
Interacted in a pleasant and friendly way with store guests. Packed purchases into paper and plastic bags neatly to maximize space. Performed duties such as mopping, organizing shelves, and marking prices. Verified customers' ages for legal compliance with products such as alcohol and tobacco. Education
Okeechobee High School Okeechobee, FL
N/A