Administrative Assistant Customer Care
Resume:
Tommye West
Midwest Cityy,Oklahoma 73110
********@*****.***
Highlights
Ability to type 50+ WPM
Four-time employee of the month recipient
**-*** (180 kspm) 100% accuracy
Proficient in Microsoft Word, PowerPoint and Access
Experience
September 23, 2018-Decmeber 03, 2022
7-11 store 41382
1821 S. Airdepot
Midwest City, OK 73110
Assistant Manager to open and close as needed. Help customers,run register, Make deposits, Do paperwork. Hire employees, help employees meet there goals as needed. Clean,Stock,Do inventory,Make orders,Run registers, make deposits
2004 -Decmeber 2018
Honey Baked Ham (HBH) Oklahoma City,OK
6900 N. May
Oklahoma City,OK 73112
Key Holder, To Open And Close As Needed
Customer Service, Greet Customers and Help Them To Have A Great ExperienceProduction, Glaze Hams and Turkeys, Count drawers and Be Responsible for getting deposits ready, inventory,Time Cards,I also manger the south store during the holidays
Opening
Closing
Training New Employees, As needed
Started As Holiday Help, Was Then Hired As Part Time, And Am Now Full Time. Can Complete Inventory and Paperwork
Order For Store When Needed
Stock and Put Away Inventory
Manger of the South store during holidays,
1999-2004 America On Line (AOL) Oklahoma City, OK
Customer Care Consultant
Promoted 8 times in 3 years
Was Point of Contact in Windows Tech Dept.
Senior Customer Care Consultant In The Windows Tech Dept.
Responsible for persuading members to retain services.
Performed monitoring of internet youth chat rooms
1999 Census Bureau Oklahoma City, OK
Assistant
Promoted in one day to Administrative Assistant.
Responsible for assisting census workers with forms and other needs and concerns.
Responsible for completion of personnel time sheets.
Assisted with the scheduling and monitoring of routes.
1997-1999 Texaco El Reno, OK
Cashier/ Deli Manager
Operated cash register and accepted payments from customers using cash, checks, money orders and credit cards.
Responsible for training of new employees
Greeted customers upon entering business.
Cooked and prepared food items for the deli.
Prepared menu items and food selections
Education
1999 America On Line Oklahoma City, OK
Training in Tech Support
2000 America On Line Oklahoma City, OK
Training in Billing
2001 America On Line Oklahoma City, OK
Training in Customer Retention
2002 America On Line Oklahoma City, OK
Training in the Community Action Team
2004 DeMarge College Oklahoma City, OK
Work Force Development
Certificate in Microsoft Word, Excel, Power Point, Access
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