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IT Support Specialist

Location:
Lagos, Nigeria
Posted:
February 12, 2022

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Resume:

Chidubem Nkemka

Surulere, Lagos-Nigeria

Phone: +234**********

adp7mh@r.postjobfree.com

EDUCATION

Covenant University Oct 2021

Programme: Bachelor of Engineering, Information & Communication Engineering Relevant Courses: Applied Computer Programming, Microsoft Office Specialist on MS Office 20, Use of Engineering Packages (MATLAB), Software Development Techniques, Project Management and Data Communication & Computer Networks.

PROJECTS / ACHIEVEMENTS / AWARDS

• Awarded the Winner of the Junior Achievement STEM Innovation Camp Jun 2013 WORK EXPERIENCE

Freelance IT Support Specialist Aug 2018 – Present

• Installed OS (Windows & Linux) on damaged hard drives, substantially increased performance of systems by initiating critical hardware & software checks that lead to software updates, hardware upgrades and so on. Intern, NIIT Lagos, Nigeria Mar 2019 – Jul 2019

• Collaborated with students on web development and database management projects.

• Solved problems, resolved errors for various hardware and software issues. IT / Customer Support Intern, NETOP Business Systems, Nigeria Ltd May 2018 – Jul 2018

• Provided valuable technical support for up to 60 end-users for hardware and software issues via phone and in person.

• Installed and configured workstations including laptops, desktops, photocopiers and VOIP phones for end-users. IT Support Intern, Mayakorp Nigeria Ltd Jun 2017 – Aug 2017

• Organized marketing and advertising campaigns to increase awareness on company’s technological solutions.

• Onboarded several new clients onto our e-wedding planner platform through meetings and phone calls. LEADERSHIP EXPERIENCE

Co-Leader, Global Enterprise Experience Apr 2019 – Jun 2019

• Guided an 8-member team to develop a business project proposal.

• Developed a successful business proposal to tackle various SDG goals. Project Manager, Junior Achievement Nigeria Apr 2010 – Jun 2014

• Participated in the works for charity.

• Performed in various operations to raise money.

VOLUNTEER ACTIVITIES

• Sanctuary Unit, Covenant University, Ota Aug 2021 – Oct 2021

• Media Unit, Prevailers Arena Aug 2010 – July 2021

• Social Media Team, Redeem Christian Church of God Jan 2022 – Present SKILLS AND INTERESTS

Skills - Proficient in Microsoft Office, Design (Adobe Photoshop, XD), Web Design (HTML, CSS, JS), IT Support (Mac OS, Windows, Linux).

Languages - Fluent in English, Conversational Igbo, Basic French.



Contact this candidate