Customer Service Forklift Operator

DeAndre Washington

**** ******* ****, *** ***, Cordova, TN 38016

901-***-****

*******************@*****.***

Customer-focused specialist offering 3 years of experience and verifiable success in the areas of order fulfillment and customer service delivery. I am a consistent, hard-working, highly motivated individual with exceptional people skills. I am seeking an opportunity in which my skills can be an asset to an organization’s continued growth.

EXPERIENCE

CUSTOMER SERVICE SPECIALIST/ORDER FULFILLMENT

HOME DEPOT, MEMPHIS, TN. 2018 - PRESENT

Fulfill customer orders by using Pick-n-Pull system and computer to locate products, bring them down from racks, and assemble them into a crate. Assists in delivering orders to customers. Assists in onboarding, training, and mentoring new forklift drivers on pallet jacks. Sort offloaded materials and package the material onto secure pallets. Manages time efficiently to ensure timely delivery of orders and to maintain quality customer service.

FOOD PREP / GRILL COOK

BURGER KING, MEMPHIS, TN. 2017

Managed time effectively while preparing and cooking food orders to minimize customer wait time and increase efficiency. Worked in a fast paced environment to ensure customer satisfaction during lunch and dinner rushes. Cleaned, sanitized and organized prep area to ensure a clean environment. EDUCATION AND ACTIVITIES

• Kirby High School

High School Diploma 2017

3.0 GPA

• Germantown Community Theatre

Performed general office work; assisted in creating and designing sets for plays; event usher 2013 - 2014

• Thesbian Society 2012 - 2017

• Broadcasting 2013 - 2017

• Drama 2012 - 2013

SKILLS

• Forklift Trainer

• Forklift Operator

• Order Picker

• Reach Truck Operator

• Pacer

• Electric Pallet Jack

• Microsoft Office {Outlook, Word, PPT, Internet Explorer}

• Expiration: 7/25/22

• Expiration: 7/25/22

• Expiration: 7/25/22

• Expiration: 7/29/22

• Expiration: 10/20/22

• Expiration: 6/17/23

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