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Richard Tatenda Matavire

Johannesburg, Gauteng, 2194

+276********

adp7gm@r.postjobfree.com

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

Communication

Warehouse Logistics

Order picking and processing

Staff Management

Cost reduction

Problem-Solving

Sales

Work History

Procurement and Receiving Supervisor

Meze Foods (Meze foods is a cheese manufacturing company), Daleside- Midvaal, Gauteng

My position entails the ordering, receiving and storage of over 200 product lines ranging from cheeses, dips, breadlines, olives, sauces and other tinned products. I also manage warehouse staff and ensure that all the food safety standards are adhered to at all times. I lead a team of professionals who work hard to ensure that the company continues to follow an upward trajectory.

• Reduced the stock outs by 60% owing to good inventory planning.

• Initiated the migration from manual inventory control to electronic inventory management system.

• Weekly ordering buy-in products from different suppliers e.g. Lancewood, BM foods, Clover, Mooi Vallei.

• Chaired daily production meetings and place orders from production departments.

• Liaise with sales department and production departments in order fulfillment of some make to order products.

2021-04 - Current

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• Inventory planning- forecasting and modelling stock according to the season or month.

• Stock rotation using the First in First out or First Expiry First Out method.

• Stock taking for bulk cheese, frozen products, ambient products and chilled products.

• Store products according to specified storage temperatures.

• Housekeeping by adhering to the food safety standards and regulations.

• Conducted employee training and onboarding processes with strategic goals in mind.

• Analyzed daily production sheets and stock received from other departments to ensure we are meeting our daily KPIs.

• Communicated with vendor representatives to resolve damaged shipments and item shortages.

• Assessed goods received by checking the Certificate of Analysis (COA), truck temperatures, foreign bodies and condition of products.

• Completed non conformances reports, trace the root cause and resolve the issues at hand.

• Conducted counts and audits of inventories to identify and resolve discrepancies in records.

• Submitted weekly reports on warehouse operations. Sales Development Representative

InEvent Online-Part Time (InEvent offers SAAS to event organizers across the world), New York, New York

• Reach out to leads to share our innovative platform that helps businesses host hybrid events.

• Business development through engaging with prospects around the world.

• Educating the market about the opportunities behind virtual and hybrid events with InEvent.

• Schedule free online demos.

• Continuously market the software on various platforms.

• Use platforms such as Pipedrive, Slack and LinkedIn for prospecting and internal communication.

Business Development Representative

Salary.com-Online (Salary.com offers analytics tools to HR professionals and organizations), Boston, Massachusetts

• First point of contact to help future clients meet their business needs (B2B).

• Obtain contact details and filter leads in my territory using ZoomInfo, LinkedIn Sales Navigator and export them to Salesforce.

• Develop and articulate high-impact messaging that resonates with prospects, captures a value prop, and embodies the organization's values.

• Reach out to leads through cold-calling and sending out targeted marketing emails.

2021-04 - 2021-10

2020-01 - 2021-01

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• Consistently logging lead, contact, account, and qualification data in Salesforce.com.

• Upsell or cross sell our software products to existing and potential clients.

• Schedule discovery meetings for Account Executives and lead.

• Conduct demos when AEs are not available.

Retail Manager

Fotofirst (Retail Store-Digital equipment), Johannesburg, Gauteng

• Successfully drove new product lines to increase annual profits by 7% considering the mall was undergoing renovations.

• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

• Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

• Stock management; ordering, negotiating with suppliers and inter-branch transfers.

• Aligned inventory processes with demand projections to maximize organizational and budget efficiency.

• Worked closely with the warehouse teams and sales counter people in analyzing marketing information to determine customer requirements and buying trends.

• Ensured customer's requests and complaints were addressed timeous.

• Conducted stock audits and periodic health and safety checks Helpdesk Agent

Verifone (Verifone is an American company that manufactures Point-of-sale machines), Johannesburg, Gauteng

• Evaluated and responded to incoming sales leads and requests for technical support assistance.

• Work in close collaboration with field technicians and Standard Bank in the delivery of POS machines.

• Software testing on the new products measuring connectivity problems, full parameter downloads, settlement and speed.

• Troubleshooting POS machines and worked with radio-pad network providers to troubleshoot connectivity issues.

• Ensure information relating to the customers' issues is clearly communicated.

• Conducted in-depth product and issue resolution research to address customer concerns.

• Log/assign installation and maintenance calls to field technicians.

• Provided Tier 1 IT support to non-technical internal users through desk side 2017-12 - 2019-07

2015-09 - 2017-09

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support services.

• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Procurement Officer

N.Richards Group is a FMCG that specializes in food products and hardware products.

• Demand forecasting.

• Sourced and negotiated pricing for more than 200 products.

• Determined cost-effective procedures and participated in the make or buy decision making.

• Communicated with dispatchers, receiving clerks and salesman regarding incoming orders and outgoing orders.

• Developed strategic partnerships with vendors by running seasonal promotions.

• Review supplier financial statements/reports and evaluate overall supplier performance.

• Negotiated payment terms and coordinated with accounts department for invoice processing.

• Prepared quarterly sales reports, gross profit analysis and stock take report for submission to directors.

• Ensure information relating to the customers' issues is clearly communicated.

Education

Bachelor of Commerce (Hons): Logistics and Transport Management

Great Zimbabwe University - Zimbabwe

Certificate: Purchasing and Supply Management

Masvingo Polytechnic College - Zimbabwe

Software

Salesforce

SAGE

Microsoft Dynamics

Zoominfo

Pipedrive

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2012-01 - 2015-10

2011-01 - 2011-11

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