Fitness Consultant Front Desk
Resume:
Panav Arora
E-mail: ************@*****.***
Phone: +971*********
Address: Dubai, UAE, Deira
Visa status :- visit visa
Summary
Respond to customer inquiries or complaints. Schedule client appointments.
Maintain client databases. Coordinate facility schedules to maximize usage and efficiency.
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. Plan or direct GYM Services and programs. Develop or implement marketing strategies.
Sell products, services, or memberships. Recruit, interview, or hire employees. Assess employee performanceand suggest ways to improve work. Inventory products and order new supplies.
Establish GYM budgets and financial goals. Inform staff of job responsibilities, performance expectations, clientservice standards, or corporate policies and guidelines. Train staff in the use or sale of products, programs, or activities. Participate in continuing education classes to maintain current knowledge of industry.
Direct facility maintenance or repair. Verify staff credentials, such as educational and certification requirements. Schedule staff or supervise scheduling. Check GYM equipment to ensure proper functioning. Develop staff service or retail goals and guide staff in goal achievement.
Skills
Coordination — adjusting actions in relation to others' actions.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to makeimprovements or take corrective action.
Speaking — talking to others to convey information effectively.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying thebest people for the job.
Judgement and Decision Making — Considering the relative costs and benefits of potential actions to choose themost appropriate one.
Time Management — managing one's own time and the time of others.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for thesituation when learning or teaching new things.
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, andmaterials needed to do certain work.
Work Value
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Valuesand Social Service.
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Work experience
Manikaran Utility Services & Company ltd. (21st January to 10th of january)
Front Desk Agent(sales)
Recruit and train Personal Trainers in their respective job duties.
Prepare weekly schedules and work assignments for Fitness Trainers.
Ensure that the customers are given high quality services and assistance when needed.
Assist in developing and maintaining workout programs.
Stay abreast on latest updates in fitness industry.
Ensure gym facility is maintained clean, safe and orderly.
Ensure that gym equipment are kept in good working condition.
Monitor the initial workouts of new customers and provide feedback.
Monitor and control expenses within the allotted budget.
Offer various fitness programs to suite customer’s specific needs.
Work with other staffs to achieve monthly target.
Ensure that all staffs follow center’s procedures and policies.
Enhance revenue by providing additional discounts and services to existing and new customers.
Supervise day-to-day operations of the gym and personal training sessions.
Organize educational training, seminars and meetings for personal training staff for professional growth.
Resolve issues and complaints pertaining to personal training from customers.
Implement customer suggestions and recommendations to optimize training program.
Schedule and conduct gym tours to new customers.
Maintain all paperwork regarding personal training schedules and procedures.
The Wellness Club Gym & Spa (Dashrathpuri, Delhi) March 2017—June 2020
Front Desk agent
The Wellness Club Gym & Spa (Janakpuri, Delhi) Feb 2016 — Feb 2017
Fitness Consultant
Qualifications
June.2009 Higher Secondary (NIOS)
Education
Certification Course of Personal Training
GGFI.
Diploma in Microsoft Office
Microsoft Access Microsoft Excel Microsoft Exchange
Microsoft Groove Microsoft Lync Microsoft OneNote
Microsoft Outlook Microsoft PowerPoint Microsoft Project
Microsoft Publisher Microsoft Word
Personal Information
Date of Birth:18th of Dec, 1992
Sex:Male
Status: Married
Nationality: Indian
language known: Hindi, English
Hobbies: Watching Movies, Travelling, Outdoor games
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