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Support Agent Office Director

Location:
Youngstown, OH
Posted:
February 11, 2022

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Resume:

Amanda Ellenberger

**** ******* ****

Youngstown, OH, 44511

330-***-****

adp7d9@r.postjobfree.com

EXPERIENCE

AE CLEANING & MORE, Youngstown, OH

Owner/Operator, Aug 2018 - Present

Coordinating with other Cleaners to keep your business clean

Cleaning spills, broken glass and other messes up as quickly as possible

Performing maintenance activities related to cleaning (e.g. maintaining cleaning machinery)

Refilling supplies, such as toilet paper and paper towels

Ordering new cleaning supplies as needed

Secure New Clients

Review Business Finances

Monitoring progress towards goals,

ACTI-LABS

United States Founding Ambassador, Jun 2016 - Oct 2019

Familiarizing yourself with the company's mission, vision, and goals.

Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.

Educating customers, retailers, and distributors about our products.

Creating website and social media content in order to drive brand awareness and attract new customers.

Building rapport with customers and vendors.

Monitoring customer feedback and escalating complaints to the marketing department.

Tracking customer preferences, metrics, and media campaigns.

Representing the company at product launches, events, and trade shows.

Brainstorming ideas and participating in training and workshops.

Maintaining a positive image of the brand at all times.

AT HOME MOM/WIFE, Youngstown, OH

At Home Mom/Wife, May 2010 - Aug 2018

SENECA NURSING AND REHABILITATION, Waterloo, NY

Account Office Director, Apr 2002 - Feb 2010

Creating and processing invoices

Cross-checking invoices with payments and expenses to ensure accuracy ( Residents/ Clients

Managing accounts payable and receivable

Sending bills and invoices to clients

Tracking expenses

Working with collection agencies on overdue payments for residents/clients

Communicating with clients regarding billing and payments

EDUCATION

Colorado Technical University

Colorado Springs, CO

Completed coursework towards Associate in Science (A.S.) Business Administration (Aug 2013)

ADDITIONAL SKILLS

Adaptability

Attention to detail

Customer service

Multitasking

Time management

Self-motivation

Problem solving

Accounting or bookkeeping

Typing skills

Data entry Attentive listening

Empathy

Troubleshooting and research

Patience

Speed and efficiency

Diplomacy Communication skills

REFERENCES

References available upon request



Contact this candidate