SHERRIE M. LEWIS
***** ******* ******, ***** *******, Ohio 44137 P: 216-***-**** **************@*****.***
SUMMARY
Professional Data Entry / Administrative Support Specialist driven to succeed. Strategic planning and business management expert. Detailed oriented individual with strong work ethic and effective time management skills.
HIGHLIGHTS
Records/ Data Entry Multi – line Switchboard
Imaging software Office Operations Management
MS Office/Oracle /SAP Software Research Development
CCS/ CRM/ Quest Software Training Collaboration
Excel Spreadsheet Purchase Order/ Inventory Control
Processing Customer Support (CSR)
EXPERIENCE
Administrative Support Specialist
PBGC/ Serco September 2019 to Present
Euclid, Ohio
Mail Correspondence letters/ forms to customers regarding pension status
Verify and update customers’ contact information in database system.
Review Client’s account for benefits owed to family based on client’s entitlement status.
Call Customers for follow up concerns relating to pension options.
Accounts Receivables Clerk March 2018 to July 2018
Greater Cleveland Regional Transit Authority
Kelly Financial Services (Contract Assignment)
Cleveland, OH
Receive payments from customers and vendors.
●Compare customers invoice statements to digital accounts.
●Reserve and process sales orders for vendors and customers
●Scan, Process and file Checks and receipts from Vendors and clients
●Create General Ledger reports of monetary items received daily.
●Create monthly account statements using oracle applications.
Inventory Clerk II
ZIN TECHNOLOGIES, INC
Middleburg Heights, OH December 2016 to September 2017
●Receive aerospace products from vending companies.
●Compare packing lists to companies Purchase Orders for accounting purposes.
●Update product status by entering compiled information into DBMS.
●Label and Transfer part information for recovery
●Scan and File invoice documents using SharePoint server.
●Assist customer with part inquiries for approval.
Accounts Receivable Clerk June 2016 to July 2016
AM Trust Financial
Endevis, LLC (Contract Assignment)
Cleveland, OH
●File and separate medical forms, attorney documents for scanning
● Organized specialized invoices for processing purposes.
Receptionist
PWC, LLC
Akorbi Workforce Solutions (Contract Assignment) October 2015 to December 2015
Cleveland, OH
●Schedule Conference/ Boardroom reservations
●Answer multi-line switchboard.
●Reserve deliveries for couriers
●Issue security badges to clients and employees
Legal Records Imaging Clerk June 2015 to August 2015
Thompson Hine, LLP (Seasonal)
Cleveland, OH
●Prepared attorney and client files for scanning and uploading.
●Maintained client folders and documents related to imaging software programs.
●Created folders and label inserts for company database system to ensure quality access of public records.
Receptionist/ Communications Liaison Manager July 2010 to June 2011
Jay Auto Group
Bedford Heights, OH
●Organized and maintained all documents related to acquisitions.
●Managed receptionist area, including greeting visitors, responding to telephone and in person requests.
●Improved communication efficiency as a primary liaison between departments, clients, and vendors.
●Scheduled appointments using business database software.
●Quickly and effectively solve customer challenges.
●Managed daily office operations and general equipment.
Sort Operator/Data Processing Specialist July 2002 to June 2008
KeyBank
Cleveland, OH
●Cross training experience.
●Imaging systems and database software experience.
●Batching/Block process systems.
●Eliminated outdated records by sending the records to processing/ imaging department.
EDUCATION
Organizational Leadership
Cleveland State University 2014
Cleveland, OH
●Coursework in Human Resource Management
●Leadership Skills
●Employee training and development