BRENDA SANTOS
********@*****.*** -* Tuna lane Kissimmee FL 34759
Objective: To find a position were my skills and experience can be utilized.
EXPERIENCE
MARCH 2008 – AUGUST 2021
STORE MANAGER - WALGREENS
*Responsible for store operations.
*Identify sales opportunities to ensure the growth and performance of the store and Pharmacy.
*Manage inventory levels, anticipating seasonal changes.
*Manage the performance of team members by assigning responsibilities, setting goals, observing their performances, providing feedback and by giving recognition.
*Analyze pharmacy performance indicators and work together with the pharmacy manager while ensuring support.
*Provide Extraordinary Customer service.
* Comply and follow company policies and procedures.
OCT 2003 – JULY 2008
SHIFT LEADER/DIETARY ASSISTANT- St. Cloud Regional Medical Center
*Responsible for the correct assembly of patient meal trays.
*Ensure that diets were properly followed for each specific patient.
*Complete Reports.
*In charge of recording sales and completing bank deposits.
July 2002 – Oct 2003
Customer Service Representative – Mexico Express
*Responsible for the collection and distribution of international Money Transfers.
*Maintain customer satisfaction.
*Responsible for tracking outgoing packages.
EDUCATION
2003-2007
GENERAL COURSE, VALENCIA community college
Skills *Customer Service Oriented *Detail Oriented * Builingial English/spanish