BRENDA SANTOS

407-***-****

adp7cg@r.postjobfree.com -* Tuna lane Kissimmee FL 34759

Objective: To find a position were my skills and experience can be utilized.

EXPERIENCE

MARCH 2008 – AUGUST 2021

STORE MANAGER - WALGREENS

*Responsible for store operations.

*Identify sales opportunities to ensure the growth and performance of the store and Pharmacy.

*Manage inventory levels, anticipating seasonal changes.

*Manage the performance of team members by assigning responsibilities, setting goals, observing their performances, providing feedback and by giving recognition.

*Analyze pharmacy performance indicators and work together with the pharmacy manager while ensuring support.

*Provide Extraordinary Customer service.

* Comply and follow company policies and procedures.

OCT 2003 – JULY 2008

SHIFT LEADER/DIETARY ASSISTANT- St. Cloud Regional Medical Center

*Responsible for the correct assembly of patient meal trays.

*Ensure that diets were properly followed for each specific patient.

*Complete Reports.

*In charge of recording sales and completing bank deposits.

July 2002 – Oct 2003

Customer Service Representative – Mexico Express

*Responsible for the collection and distribution of international Money Transfers.

*Maintain customer satisfaction.

*Responsible for tracking outgoing packages.

EDUCATION

2003-2007

GENERAL COURSE, VALENCIA community college

Skills *Customer Service Oriented *Detail Oriented * Builingial English/spanish

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