Contact Details Customer Service

FOOD AND B E V E RAGE

A T T ENDANT

IMRAN ALI

SAYYED

CAREER SUMMARY

I am a food and beverage

attendant who's knowledgeable

hospitality industry. I am well-

versed in customer service while

creating interpersonal relationships

with colleagues and guests. I have

an extensive skills in food and drink

pairings.

CONTACT DETAILS

Email: ***************@*****.***

Phone: +960-***-****

Whatsapp: +960-***-****

Address: Room #139, Muslim Society,

Sevak Nagar, Jarimari, Saki Naka

kurla Andheri Road, Mumbai, India,

400072

Food and Beverage Attendant

Ozen Reserve Bolifushi Maldives

March 3, 2021- Present

- Provide the highest quality service to guests and ensure that their expectations are met

- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management

- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and

accurately

- Ensure security of cash and beverage stock on the premises and reconcile takings and stock as required.

- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner

requirements as necessary

- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner WORK EXPERIENCE

SOFT SKILLS

- Ready to learn attitude always

interested in learning new

technology

- Ability to use own initiative and

work under pressure

- Team player

- Easily adaptable in new

environment with professional

attitude

- Quick learner easily understands

new concept without hindrance

- Ability to produce high quality

work deliverables with high

attention to detail

- Availability to work occasional

weekends and evenings to meet

hard deadlines

- High standard of personal

presentation

PROFESSIONAL SKILLS

- Operate MICROS System

- Guest Relations Service

- Beverage mixology

- Accurate and efficient cash

handling skills

- Food Service Skills

- Outstanding oral and written

communication skills

- Ability to efficiently and prioritize

tasks

- Problem solving and resolution

skills

Food and Beverage Associate

JW Marriott Hotel

February 28, 2020 - February 28, 2021

- Assist in creating a warm and welcoming environment for our guests

- Serve food and beverages to guests making

recommendations if needed

- Familiarise yourself with the menu and as much

information about the food and beverage offering

available in order to answer any questions guests may have

- Record transactions in the MICROS system correctly and timely

- Check-in with guests to assure satisfaction with each course and beverage

- Promotes coffee consumption by educating customers; selling coffee, brewing equipment, accessories, and supplies

- Preparing and serving a variety of coffee drinks, along with pastries and cookies

- Create personalized beverages for customers who were unable to find beverages on the menu that they enjoyed I hereby declare that the above written particulars are true to the best of my knowledge.

Imran Ali Sayyed

EDUCATIONAL HISTORY

Employability Programme from YCI (Youth Career

Initiative)

Conducted by the Hotel Management Team Mumbai

Certificate of achievement of 6 months

Higher Secondary Certificate

Mumbai Board

Secondary School Certificate

Mumbai Board

TRAINING/S ATTENDED

ON THE JOB TRAINEE AT JW MARRIOT HOTEL

February 28, 2019 - February 28, 2020

Contact this candidate