Lolita Erlene Alexander
Lanham, Maryland 20706
Cell: 240-***-****
Email: **********@*****.***
Work Experience:
*/**** - */**** ***** USA, Inc.
*** ********* *oulevard
Exaton, Pennsylvania Ohio
Employed to Buchanan Ingersoll and Rooney Law Firm Alexandria, Virginia
Legal Customer Service Switchboard Operator
Answered the Switchboard
Greeted visitors
Responsible for incoming mail and fax distribution
Ordered Lunch for various meeting
Scheduled and maintained meeting calendars and filing systems
Prepared Expense report for Shareholders and staff
9/2017 –8/2019 Robert Half
Temporary Agencies
1401 I Street, N.W.
Washington, D.C.
Concierge at Marriott Wardman Hotel
Registered members for the American Massage Therapy Association 2018 National
Convention in Washington, D.C.
Greeted guest with the Opening Session making sure they received their packages
according to which classes they sign up for, directed them to their classes and making
sure, they have their tickets to each sessions and complete their forms upon completion
of sessions for picking up and greeting guests for the Closing Session as well.
File Clerk at Carday Local Unit 639
Filed for the Pension, Accounting, Membership and Claims Departments
Re-organized their entire filing system, which consist of three separate filing
Section one for each department Pension 10,000 files, Claims and Membership 15000
files each and Accounting 1,000 files, also made manually file labels. Retrieving
and re-fling as needed. Assisted Auditors with retrieving and returning of files.
Lolita E. Alexander
Page 2
2000 – 2017 Metropolitan Police Department
Office of the Chief Financial Office
300 Indiana Avenue, N.W.
Washington, D.C.
Payroll Customer Service Technical
Provided customer service to both Sworn and Civilian Employees
provided guidance based on type of inquiry
Greeted and answered the telephone calls regarding Payroll and Benefits
Enter Supplemental, Leave Adjustments, and complete Employment
Verification, Lost wage and attrition clearance information
in Access Database
Assisted Payroll Technicians with bi-weekly Payroll closing
Created in-house Payroll forms
Batch and delivered documents to Central Payroll Office
Received Payroll checks for disbursement to employees
Batch and maintained copies of personnel action forms
Assisted employees with completing payroll forms
Maintained confidential information
Trained new Employees with Payroll Office procedures
Executive Assistant
Served as primary contact for all inquiries made to the office of the CFO
Maintained the schedule and calendar of the CFO and Budget Director
Assembled material for weekly meeting with the Chief of Police
Assisted with preparation of financial schedules for use in meetings
Monitor calls and field to the appropriate staff member
Served as Liaison between management and staff
Assisted with preparation of budgetary documents and other materials
Coordinated telephone coverage with department staff
Order supplies for the office
Overseen maintenance schedule for office equipment
Log and track all correspondence
Maintain confidential information
Performed various payroll duties such as batching and tracking in access
database
Support Assistant in Accounting Division
Assisted the Controller and Accounting Director with daily Operations
Assisted Senior Accountant with the billing of Grants,
Prepared bills for overtime payment on various Grants
Timekeeper for the Accounting Division
Served as the backup for CFO’s Executive Assistant during her absent
Lolita E. Alexander
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1999 – 2000 Abacus Technology Corporation 5454 Wisconsin Avenue
Chevy Chase, Maryland
Office Assistant/Receptionist
Audited Timesheets
Assisted Human Resource Manager with daily operations
Greeted visitors and answered the telephone
Typed and proofread proposals for government and private sector contracts
Assisted with the quarterly newsletter
1995 – 1998 Aspen Personnel Service
Temporary Agencies
Takoma Park, MD
Work at various locations for Aspen Personnel Service, held different types
of positions such as: Administrative Assistant, Secretary, Jr. Medical Secretary,
and Personnel Assistant.
1983 – 1994 Department of Public Works
Water and Sewer Utility Administration
5000 Overlook Avenue, S.W.
Washington D.C.
Secretary
Assisted the entire Accounting and Budget staff with scheduled submissions
and various projects
Trained new and summer employees with Office procedures
Maintained and audited timekeeper's timesheet
Coordinated the typing portion of all accounting financial
documents to be forward to the Mayor’s Office
Created forms for budget needs
Greeted Visitors and answered the telephone
SKILLS: Microsoft Word, PeopleSoft System, Access, TACIS System and Timekeeper,
AWARDS: Consistently received favorable ratings on work performance while with
MPD, and received a Special Award Miss. Sunshine, received Customer Services
Representative Award, received certificate from various worksites while working for Aspen
Personnel Service, received Outstanding Performance Rating for twelve consecutive years
with the Department of Public Works.