Clerical Administrative Customer Service
Resume:
OLIVIA COLEMAN
Shreveport, LA 71118
************@*****.***
OBJECTIVE: To join a company enhancing my professional skills in a stable and positive atmosphere that allows me opportunities for career growth. EDUCATION: Huntington High School 2001- 2005
WORK EXPERIENCE:
Red River Credit Union
Employment Title/Position: Phone Center Rep
Employment Time Frame: 2019-2020
Job Description: Answer calls helping members with their financial accounts, transferring funds, taking payments, processing loans, help troubleshoot online accounts, fax, email, scanning not limited to other office duties.
Caddo Parish School Board
Employment Title/Position: Clerical Administrative Assistant, Substitute Teacher Employment Time Frame: 2014-2018
Job Description: Typing files, filing paperwork, corresponding, and sending emails, faxing and any other office work required.
CenturyLink
Employment Title/Position: Financial Adjustor I
Employment Time Frame: 2009-2013
Job Description: Inbound/Outbound calls provide great customer service for customers in need of payment arrangements, research payments and misapplied payments, discussing bill inquiries and delinquency as well as running proper credit checks to offer new services. Alltel Wireless
Employment Title/Position: Customer Service Representative Employment Time Frame: 2008-2009
Job Description: Provide excellent customer service ensuring that customers had full knowledge of products and services that were offered. Discussed Billing info, connect new service accounts. Diamond Jacks Casino
Employment Title/Position: Front Desk Representative Employment Time Frame: 2005-2007
Job Description: Greet customers upon arrival or over the phone, making reservations providing excellent service. Checks in/out make sure guests are able to enjoy their stay and enjoy all the amenities offered. File papers; send mail, Fax, PBX operator.
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