UKWU RUTH OLACHI
Address: **, **** ******* *** ***** Estate Isolo Lagos State.
Telephone: 081********,, 070********
Email:adp74w@r.postjobfree.com
CAREER OBJECTIVE
Strong analytical thinker, constructive problem solver and a team player with a high level of initiative, strong budgeting, and customer service skills. Extremely organized professional with high sense of discretion and confidentiality. Seeking for a challenging yet rewarding job position in a progressive organization that will provide an opportunity to utilize my skills & ability to help achieve goals through effective management skills.
PERSONAL DATA
Sex: Female Marital Status: Single
Nationality: Nigerian State of Origin:Imo State
Date of Birth: 14th July 1994. Health status: Excellence
EDUCATIONAL BACKGROUND
IMO STATE POLYTECHNIC UMUAGWO 2014 – 2016
HND PUBLIC ADMINISTRATION: UPPER CRDIT
IMO STATE POLYTECHNIC UMUAGWO 2011-2013
ND Public Administration
BURKINSEEN INTERNATIONAL SCHOOL IFAKO IJAIYE, LAGOS 2004– 2009 Senior Secondary Certificate Examination
COMMAND CHILDREN SCHOOL IKEJA LAGOS 2002 – 2005
First School Leaving Certificate
WORK EXPERIENCE
CASHIGO INTERNATIONAL LIMITED
Loan Collector Officer. March 2021 still date
Job Responsibilities:
• Call and keep track of assigned account for repayment on loan that is overdue.
• Clear all payment on dashboard after repayment has been made by customers .
• Follow up on all offline payment made in order to clear debt.
• Negotiate payoff deadlines or payment plans for overdue client.
• Handles questions or complaints.
• Create trusts relationship with debtors when possible to avoid futures issues
Sterling Bank PLC
Relationship Officer May 2019 – January 2021
Job Responsibilities:
• Contacting potential prospects and existing customers informing them about products and services that are relevant to their needs or preferences.
• Sells bank products to prospect.
• Resolve any emerging problem that customers account encounter with accuracy and efficiency.
• Maintaining good communication with customers in order to keep them active with the bank.
NATIONAL YOUTH SERVICE CORPS (NYSC). 2017 - 2018
GOVERNMENT BOYS BOARDING SCHOOL BICHI
CLASS MISTRESS (TEACHING)
• To plan and prepare appropriately the assigned courses and lectures
• To conduct assigned classes at the scheduled times
• To demonstrate competence in classroom instruction
• To implement the designated curriculum completely and in due time Goziem Telecommunications Owerri Nov 2016 - March 2017 Receptionist
Job Responsibilities:
• Handling customer compliant and provided appropriate solutions and alternatives.
• Resolved any emerging problems that customers complained of accurately.
• Keep records of customer’s interactions, process account of file document. Guinness Nigeria Plc Asaba Delta State
Brand Ambassador (Industrial Training) April 2012 - April 2013 Job Responsibilities:
• Sold products to meet customers need and gives incentive.
• Provided good services to customers and maintained good relationship with them.
• Suggested specific products that are on promotion. Nigeria Television Authority Asaba Delta State
Administrative Assistant (Industrial Training) Sept 2011 - Dec 2011 Job Responsibilities:
• Maintaining staffing issues: higher grades duties and temporary transfer leaves.
• Maintaining office files, folders and keep office record.
• Administrative assistance to the admin.
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PERSONAL SKILLS AND COMPETENCES
Ability to analyze information quickly and use it to make robust decisions as well as gain information from different quarters in order to benefit the organization, Good in both written and verbal communication. Good in computer skills such as operating system and Microsoft Office Suite. Proactive, problem solver, leadership; and exceptional administrative skills as well as ability to manage multiple tasks assignments, maintain confidentiality, good listener and identify key opportunities and efficiencies for greater profitability. REFERENCE: Available on request