Office Manager Front
Resume:
Curriculum Vitae
Khalid Mansour Al Zamil
Personal Data: -
Nationality : Saudi.
Birth Day : 24/02/1394 HJ 18/03/1974 GR.
Languages : Arabic & English.
Marital Status : Married+
G.O.S.I No. : 368224812
Permanent Address : King Abdul Aziz Road, Al Esskan Al-Medina Al-Munawarah, Saudi Arabia
Mobile No. : +966-**-***-****
E-Mail : **************@*******.***
Personal Profile:
Highly motivated, Co-operative and efficient with an eye for details
Dependable, flexible and Team Leader
Ability to work under pressure, stress resistant, and has accelerated learning abilities
Excellent Customer Care Skills & handling complain
Excellent communications and interpersonal skills.
Able to establish and maintain good working relationship with people from different cultural and linguistic backgrounds
Academic Education: -
Study at eCornell Hotel Management Certificate ( Postponed ) 2019
Hotel Management AIM academy
Paris, France 2007 – 2008 - Associate degree
Computer Science Diploma
Commercial Secondary Certificate
WORK EXPERIENCE
Coral Al Medina Apr 2018 – Sep 2019
Director of Rooms - Acting General Manager (Pre-Opening) General Manager Oct 2017 – Mar 2018
TIME HOTELS VILLAS JEDDAH
Director of Rooms Aug 2015 – Aug 2017
Grand Mercure Medina (Accor)
Front Office Manager Dec 2014 – Jul 2015
Pullman Zamzam Medinah (Pre-opening 803 keys)
Director of Rooms July 2013 – March2014
Sheraton and Four Points by Sheraton Pre-opening (Demolish) Front Office Manager Mövenpick Hotel Medina, KSA
January 2011 – September 2012
Front Office Manager Hilton Hotel Medina, KSA
February 2002 – July 2007
Front Office Shift Leader Dar Al-Taqwa Hotel IHC Medina, KSA November 1998 – July 2001
Receptionist & Cashier Dallah Medina Hotel Medina, KSA October 1996 – October 1998
Security Officer Oberoi Medina Hotel Medina, KSA
June 1994 – May 1995
Computing Skills: -
Excellent experience in OERA CONFIGURATION & RATE SUBMISSION.
Excellent experience in GUEST RELATION.
Excellent experience in Microsoft Word & Excel Program.
Excellent experience in OnQ System
Managerial Training:
Certified Hospitality Department Trainer
Making Diversity Work
Supervisory Skills
Manpower Planning
Time Management
Budgeting analysis
General Training:
Guest Hospitality
Commitment to excellence
Fire Fighting, Evacuation & Alarm System
Handling Guest Complaint
First Aid Session
Crosse Training for 15 days as Room Division At Kuwait Albidaa Movenpick 2012
Guest Courtesy (Intercontinental)
Guest Come First (Intercontinental)
Dynamic People Management (Hilton International)
Fire Training (Hilton International)
Crisis Communications Management (Hilton International)
MBA Management By Objectives ( Movenpick Hotel International)
Team Building Program. ( Movenpick Hotel International )
Effective Complaint Handling. ( Movenpick Hotel International Kuwait)
Customer focused service delivery at the Front Desk. ( Movenpick Hotel International Kuwait)
The welcome Sheraton Service Culture Education (Sheraton)
Sheraton Service Culture Education (Sheraton)
Language Knowledge: -
English (Excellent, Read, Write & Speak)
Arabic (Mother Language)
Hobbies
Reading & Research
Sports
Traveling
References
Name Mr. Mohamed Hawash
Company Starwood Hotels & Resorts
Position Complex General Manager (Retired)
Contact M: 002****-***-****
Email *********@*******.***
Name Mr. Hassan Khaleel
Company Address Hotel Jabal Omer
Position General Manager
Contact M: 056-***-****
Email ********@*************.***
Please do not hesitate do ask for further references
Contact this candidate