Pharmacist Customer Service
Resume:
CURRICULAM VITAE
Career objectives:
RADHIKA RAJAN T R
“To seek a position in a dynamic and progressive institution that will allow me to develop my full potentials and provide me with opportunities for career growth. Can exploit eminent skills and has the courage to accept to more challenging tasks in caring for the people.”
Contact information
Local address:
Al Ain,
Kuwaitat, Alsalam
street, Abu Dhabi.
Permanent address:
Bekal Fort (PO)
Kasaragod (dist)
Kerala -India
Academic qualification:
Course School/ College University Year Results
B .Pharm
Higher
Secondary Iriyanni
S.S.L.C
Karavali Rajiv Gandhi 2010- Pass
College of University of 2014
Health Science,
Karnataka
Board of Public 2008- Pass
Examination,
Pharmacy
Mangaloor
GVHSS
Personal Details:
: 12/03/1993
: Female
: 27 years
: Indian
DOB
Sex
Age
Nationality
Marital Status : Married
Visa Status : Visit Visa
2010
Kerala
GHSS Board of Public 2008
Bethurpara
Pass
Examination,
Kerala
Licensure Credentials:
Email:
***************@*****.***
Mobile:
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HAAD Qualified with pharmacist evaluation certificate No- AGP96649 Issued on 05.02.2018
Registered pharmacist in Kerala with license no 50814 SKILLS
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Pro-active, Results driven & Aggressive with high personal and career goals. Excellent interpersonal skills.
Ability to interact with people at different levels in a co-operative hierarchy. Customer Service:Ability to handle difficult or emotional customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service . responds to requests for service and assistance and is able to meet commitments expected by the internal and external customer. Language Ability: Must possess the ability to read and interpret simple instructions, short correspondence documents such as prescriptions, basic understanding of insurance and procedure manuals.
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Reasoning Ability: Ability to solve practical issues and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled from.
Interpersonal Skills: Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting, keeps emotions under control, Remains open to new ideas and open to change. Mathematical Skills: Ability to add, subtract, multiply and divide in all units measure, using whole numbers, common fractions and decimals.
Computer Skills: Must be technologically savvy with a multitude of equipment including, but not limited to computers, fax machines, scanners, printers etc. Should be comfortable with a number of operating systems and the Microsoft Office Package(Outlook, Word, Excel And Power Point). Project Achievement:
• Probable activity spectrum based design characterization and pharmacological evaluation of some azetidinones.
Industrial Experience & Training :
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Worked as a Pharmacist in AL NOORAIN PHARMACY in Al Ain Since December 2018 to February 2021.
Worked as a Assistant Pharmacist in E K Nayanar memorial co-operative hospital from 16.08.2014 to 02.04.2016
• Worked as a Pharmacy in charger in The Kasaragod Taluk Hospital Co-Operative Society Ltd from 05.04.2016 to 31.05.2018
Job Responsibilities :
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Providing advice about health issues, symptoms and medications in response to customer enquiries.
Processing prescription and dispending medication
Managing budgets
Marketing services
Looking to grow as pharmalist helping management bulid its reputation as a truted source as a health wide.
The quality of medicines supplied to patients
Ensuring the the suplly of medicines id with in the law Advising patients about medicines, including how to take them, what reactions may occur and answering patient's questions.
Supervise the medicines supply chain and ensure pharmacy premises and systems are fit for purpose.
Respond to patient's symptoms and advice on medicines for sales in pharmacies. Experienced in entering the healthcare insurance including Daman (basic, enhance), Oman, MetLife, wealth, mednet, NAS.. ect by using pbm link, openjet, Fathima health. Initiate communication to a prescribing practitioner or their medical agents to obtain clarififation on missing or illegible dates, prescriber name, brand/generic preference paitents, process secondary claims if necessary.
Other duties as assigned by management.
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Personal Strengths:
Interest in interpersonal interacts
Willingness to walk the extra mile to achieve excellence Leadership quality and Decision making
Dedicated and hardworking
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Hobbies:
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Drawing
Writing
Reading
Driving
Language Known
• English, Hindi, Malayalam, Tamil
Declaration:
• I hereby declare that the above furnished details are true to the best of my knowledge and belief. If I got a chance I assure my efforts shall be rendered. Place: Al Ain
Date: Radhika Rajan T R
Contact this candidate