Medical Billing Customer Service
Resume:
Sharon Beadle
Federal Way, WA *****
**********************@*****.***
How to stop unwanted calls
ON A CELL PHONE
HOW TO
STOP
UNWANTED
CALLS
See what built-in features your phone has.
Download a call-blocking app.
Some apps are free, but others charge a monthly fee. Some apps will access your contacts.
Calls might be stopped, ring silently, or go straight to voicemail. See what call-blocking and call-labeling services your carrier o ers. Report unwanted calls at
ReportFraud.ftc.gov
How to stop unwanted calls
ON YOUR HOME PHONE
Work Experience
ADN-RN,PCA
Veterans Administration Hospital - Seattle, WA
March 2008 to Present
See what call-blocking and call-labeling services your carrier o ers. Report unwanted calls at
ReportFraud.ftc.gov
How to stop unwanted calls
ON YOUR HOME PHONE
See what call-blocking and call-labeling services
Is your carrier an internet or your carrier o ers. VoIP provider? Look into internet-based call-blocking and call-labeling services. Have a traditional landline that doesn’t use the internet? Install a call-blocking and call-labeling device.
(Not sure? Ask your carrier.)
Some services are free, but others charge a monthly fee. With blocking services, calls might be stopped, ring silently, or go straight to voicemail. Education
Ceritified Medical Assistance in Medical
Moore Norman Technology Center - Norman, OK
March 2000 to September 2021
Bachelor's degree in Business/Accounting
Nursing Licenses
CRNA
Expires: September 2009
State: WA
Skills
• CRM software (5 years)
• Customer service (10+ years)
• VoIP (5 years)
• Nursing
• Critical Care Experience (10+ years)
• Proofreading (10+ years)
• Medication Administration (10+ years)
• Sales
• Logistics
• ICU Experience
• Active Directory
• EMR Systems
• Triage
• Hospital Experience
• Help Desk
• VPN
• Network Support
• Microsoft Excel
• Data entry
• 10 key calculator
• Typing
• Time management
• Microsoft Exchange
• TCP
• DNS
• LAN
• Operating systems
• DHCP
• System administration
• Remote access software
• Disaster recovery
• TCP/IP
• Windows
• English
• Documentation review
• CPT coding
• Front desk
• Medical office experience
• Medical receptionist
• Project management
• Process improvement
• Continuous improvement
• Lean management
• Research
• Multi-line phone systems
• Phlebotomy
• Leadership
• Supervising experience
• Data collection
• Accounting
• Spanish
• Salesforce
• Pharmaceutical sales
• Care plans
• Case management
• Social work
• Marketing
• Home care
• Information security
• Human resources
• Patient monitoring
• SharePoint
• Smartsheet
• Database management
• Public health
• Purchasing
• Microsoft Windows Server
• Technical Support
• WAN
• Office experience
• Administrative experience
• Microsoft Powerpoint
• Microsoft Office
• Epic
• Bilingual
• Hospice care
• Distributed control systems
• Vital signs
• Utilization review
• MDS
• Microsoft Access
• Military
• Interviewing
• LIHTC
• Negotiation
• Computer literacy
• Medical terminology
• Outside sales
• Business development
• B2B sales
Languages
• Thai, Japanese, German, Spanish, French - Intermediate Links
http://ReportFraud.ftc.gov
Awards
Honor Gold Chords for academic, Red Cross Volunteer, BLS certification August 2020
Currently in the process of obtaining update with licenses. Certifications and Licenses
Lpn, Cna, Cma, Ltc, Phebotomist, Medical Lab Asst., LPN and ADN-RN,Legal Shields, Manager Small Business
December 2019 to Present
Need to recertification of Licenses
LPN
CPR Certification
First Aid Certification
LVN
Certified Medical Assistant
Assessments
Proofreading — Familiar
March 2020
Proofreading written texts.
Full results: Familiar
Administrative assistant/receptionist — Completed
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Clinical judgment — Completed
October 2020
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Completed
Electronic health records: Best practices — Familiar May 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Attention to detail — Completed
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Medical terminology — Completed
November 2021
Understanding and using medical terminology
Full results: Completed
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Familiar
October 2021
Identifying and resolving common customer issues
Full results: Familiar
Sales skills — Familiar
October 2021
Influencing and negotiating with customers
Full results: Familiar
Home health aide skills — Highly Proficient
January 2022
Providing care to patients in a home setting
Full results: Highly Proficient
Nursing assistant skills — Familiar
January 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Familiar
Protecting patient privacy — Familiar
January 2022
Understanding privacy rules and regulations associated with patient records Full results: Familiar
Basic computer skills — Completed
January 2022
Performing basic computer operations and troubleshooting common problems Full results: Completed
Patient-focused care — Familiar
January 2022
Responding to patient concerns with sensitivity
Full results: Familiar
Analyzing data — Familiar
January 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical billing — Completed
January 2022
Understanding the procedures and forms used for medical billing Full results: Completed
Customer service — Familiar
October 2021
Identifying and resolving common customer issues
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Red Cross Volunteer for 18 Years. Work at my church. Small Business Owners Association Women
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