Processor Custodian
Resume:
NONKULULEKO MNCULWANE
Address:
Mhluzi Ext 7,
Middelburg,
Mpumalalnga,
1055
Phone:
+27 (0-632******
Email:
***********@*****.***
Date of Birth: 1992-02-24
ID Number : 920**********
Nationality : South African
Drivers License:
Learners (Code 10, C1)
PERSONAL ABILITIES
Time Management
Very Patience
Understanding
Good Communicator
Tolerance
Leadership
LANGUAGES
English
IsiZulu
Sepedi
N sotho
Swati
Tsonga
OBJECTIVE
I am inquisitively interested in discovering a little, yet overlooked side of basic principles that craft a function of today’s ICT (Information Communication Technology) industry which the company is based upon. With the future being made of today’s choices and dreams, then with such perspective I will bring the knowledge and skills that I have into your company potentials for the dreams of tomorrow.
WORK EXPERIENCE
07 August 2013 – 30 August 2019
Edcon (Edgars)
Stork Parker & Customer Services Consultant
Cell Number: 012-****-***
RESPONSIBILITIES
Greeting customers who enter the shop.
Responsible for welcoming customers to the store, talking to them, helping them and generally making their shopping trip memorable. Also supporting the store in meeting its sales targets by recommending products to customer and making sure the shelves are stocked with the things they want to buy.
Be involved in stock control and management.
Keeping the store clean & presentable for trading.
Ensuring the shop floor is correctly replenished at all times.
Ensuring the correct display, cleanliness and tidiness of merchandise and promotions.
Showing an interest in every customer’s needs.
Resolving customer complaints in a sensitive & polite manner.
Accepting stock deliveries and then processing them.
Recommending additional products to customers.
Creating a safe shop floor environment for shoppers & staff.
Helping with all areas of security and stock management.
Assisting shoppers to find the Items and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
01/2013 – 04/2013
PC Training and Business College
Position- In Service Training (Student Advisor)
15 March 2012 - 15 June 2012 (Contract Expired)
MMG Marketing
Sales Consultant
COMPUTER LITERACY SKILLS
Operating System : Windows XP, Windows 7, Windows 8, 8.1, 10,
Android, Apple
Software : Microsoft Office 2003, 2007, 2010, 2013, 2016
(Word, Excel, Power Point, Outlook, and Access etc.)
Skills : Design, Organize and Complete Tasks and Projects
Using Software Programs
ADVANCED IT SKILLS
Maintaining & Administering a Microsoft Windows Servers Network Infrastructure
Managing & Administering Microsoft Windows Server’s Active Directory(DNS,WDS,WSUS,GP OU,DHCP,VPNs etc.)
IT Support Skills
PC Diagnosing ( hardware and software Troubleshooting)
PC Upgrade and Update
Network Designing (LAN - Local Area Network etc.)
Computer Literate ( MS Office – Word, Excel, Power Point, Access, Publisher, Internet Explorer)
Customer Service skills
Communication Skills
Software Installation
Problem Solving Skills
Good Interpersonal skills
Strong numerical and analytical skills
Excellent interpersonal skills and a strong client orientation
Strong verbal, written communication and negotiation skills
Priority management skills and the ability to follow tasks through to completion
Detail orientation, adaptability and assertiveness
Ability to work independently
Accuracy and attention to detail essential
Excellent organizational skills with a methodical approach to planning and organization
A strong sense of responsibility and ownership towards work
Ability to work with sensitive and confidential information
Basic knowledge of South African labour legislation
Knowledge in Admin, IT Packages and excellent Telephone manner
Ability to work under pressure and without any supervision
SKILLS AND ABILITIES
Strong numerical and analytical skills
Excellent interpersonal skills and a strong client orientation
Strong verbal, written communication and negotiation skills
Priority management skills and the ability to follow tasks through to completion
Detail orientation, adaptability and assertiveness
Ability to work independently
Accuracy and attention to detail essential
Excellent organizational skills with a methodical approach to planning and organization
A strong sense of responsibility and ownership towards work
Ability to work with sensitive and confidential information
Basic knowledge of South African labour legislation
Knowledge in Admin, IT Packages and excellent Telephone manner
Ability to work under pressure and without any supervision
EDUCATION
2011 - 2012
PC TRAINING AND BUSINESS COLLEGE
Diploma in Information Technology
E-Commerce, Information System, Network,
Programming (Visual basic), Web Technology,
Business Communication, Database System,
Project Management and Quantitative Techniques.
HIGH SCHOOL QUALIFICATIONS
2009
School - Nomaswazi High School
Grade 12 (Matric)
Agricultural Science, History, English first Additional
Language, Geography, Life Orientation and
Mathematical Literacy
REFERENCES
Name : Mr Silvester Mackaukau
Occupation: Deputy Manager (SSOD)
Company: Rosebank College
Contact Number: 083*******
Name : Mrs Priscilla Moyo
Occupation: IT Lecturer
Company: PC Training and Business College
Contact Number: 012-*******
Name : Mr Peter Mnisi
Occupation : IT Trainer/Facilitator
Company : CTU Training Solutions
Contact Number : 078*******
Contact this candidate