General Mechanic Customer Service
Resume:
Oscar A. Topete
Placerville, CA. 95667
************@*****.***
Objectives
A challenging position where my strong oganizational and outstanding customer service skills will lead me to higher responsibilities.
Professional Employment
El Camino TiresStockton, CA.2013-2014
Auto Body Tech & Mechanic
● Prepared and performed auto body work to crashed vehicles as ordered and requested by the client and /or our customer
● Also performed general mechanic repairs to both import & domestic vehicles as requested by our clients. Packaging InnovatorsLivermore, CA.2005-2006
Quality Control
● Carefully monitored corrugated paper boxes for the company and our clients, as they were manufactured.
● Tested and assured the product to withhold the maximum weight by box specifications as well as making sure our client's needs were met with a top-notch print and display of the product. The Kitchen ConnectionHayward, CA.2005
Appliance Installer/Plumber
● Performed the installation of new appliances to newly remodeled homes as well as completing plumbing necessary to meet deadline.
● Responsible for collection and accountability of CODs, communications with dispatch, map reading and proper reconciliation of paperwork.
Comcast Cable, AT&T Broadband,Bay Area, CA.1999-2005 TCI Cable, Aesthetic Installations,Oakland system
Mastec of America, GFCHayward system
General Fiber Communications, Richmond system
Cable OneSan Francisco system
Entertainment Consultant aka Customer San Rafael system Srvc. Sales & Repair Representative, Pittsburgh system Dispatch, Team Lead, Trainer, Retention, Fairfield system Cable store agent, Installer, Lineman, Livermore system Technician, Installer Supervisor, OSHAMorgan Hill system
● Installation and certification of house wiring, interaction and education of services with customers in their homes.
● Sold new services to new customers and attempted to upgrade existing customers as also meeting daily goal.
● Prepared work orders for requests after determining if field visit was required and assured appropriate follow-up procedures were implemented.
● Provided prompt resolution of customer inquiries by providing appropriate billing, service, programming or maintenance information
● Performed routine line work such as repairing and replacing taps and amplifiers without close supervision. Excellent professional references available upon request
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