Career Objective
Unitizing Ten plus years of exemplary customer service skills by providing quality
service to consumers. Using the abilities to be reliable, polite, and respectful while employing effective conflict resolution skills. To ensure the consumers fell that their concerns are being heard, understood, and attended to by devoting my dependable, motivational, quick learning and hard-working skills to each consumer. Professional Experience
Food Service Worker 1
Arrowhead Regional Hospital, Colton, CA / November 2021 – Present
• Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary by making sure to sanitize work areas, utensils, or equipment.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. Demonstrate the use of retail equipment, such as espresso machines.
• Brew coffee and tea and fill containers with requested beverages. Shit lead Barista
Starbucks,Rialto CA / February – November 2021
• Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance and in dining facilities.
• Maintain money, deposit logs, registers break downs, and ensure bank deposits.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Maintain food an Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining. Check equipment inventories and keep inventory records. Order, receive, or stock supplies or retail products.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Employment Services Coordinator
Rolling Start Inc; San Bernardino CA, 92408
• Refer applicants to job openings or to interviews with other staff in accordance with administrative guidelines or office procedures.
• Provide Social Workers with pertinent information gathered during applicant interviews and progress reports. Keep records of assigned case, and prepare required reports.
• Offer specific training programs to help workers maintain or improve job skills.
• Develop alternative training methods if expected improvements are not seen.
• Operate office machines, such as photocopiers and scanners, facsimile machines, Voice mail systems, and personal computers.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Complete work schedules, manage calendars, and arrange appointments. Michelle Newman
Contact
*************@****.***
San Bernardino CA 92411
Education
Associates of Human Services
Associates of Langue Arts
San Bernardino Valley College
San Bernardino CA
Additional Skills
P.O.S Systems
Communication Skills
Problem Solving
Adaptability
Collaboration
Strong work Ethic
Critical Thinking
Licenses and
Certifications
Career Specialist
Case management