RN/BSN Case Manager
Resume:
Antoinette Shannon RN/BSN
Chicago Ridge, **** Marshall Ave 773-***-**** *******************@*****.*** or ******************@*****.***
OBJECTIVE
I am a dedicated RN/Case Manager with 17+ years of experience, seeking a position to utilize my strong initiative and exceptional organizational skills, combined with my ability to work well under pressure, which will enable me to make a substantial contribution to your facility. Combined with my experience, my education, both completed and ongoing, equips me with a deep understanding of acute patient care, family relations, staff development, and other relevant skills required of an effective team member.
COMPETENCIES AND KNOWLEDGE AREAS
EKG/Telemetry, infusions, central lines, phlebotomy, wound care/wound vacs and Durable medical equipment
Case management and treatment care plan
Ability to carry out operational plans and procedures
Safety procedures and techniques to avoid injury to patients and self
Tactful and conscientious interaction in group settings
Self-motivation and proactivity at work
PROFESSIONAL EXPERIENCE
10/20 – 12/21 Mount Sinai Hospital RN Case Manager
Assessment, evaluating and monitoring patient needs and treatment. Care Plan developed in coordination with patient diagnoses.
Discharge planning, coordinate all services or equipment needed
Received recommendations for inpatient or outpatient level of care by talking about cases with physician advisors.
Collaborate with all disciplines involved in patient’s care
Provided oversight and working in a liaison capacity
10/18 – Present - Vital Home Health Care Inc. – Part-time.
03/20 – 09/20 – Loyola Home Care RN Case Manager
06/18 – 09/20 – Little Company of Mary Home Based Services
08/17 – 03/18 – Bowes In Home Care
04/12 – 11/16 - Advocate Home Health
Performed initial skilled assessment, reevaluations, and resumption of care, identified other needed disciplines for acute, chronic health needs, and planned and executed discharges when appropriate.
Initiated, implemented, coordinated, monitored, and evaluated options and services required to meet individuals’ needs using various resources and communications to promote quality cost-effective outcomes to reduce readmissions and emergency room episodes.
Performed services in accordance with plan of care, instructed on disease management, and provided educational materials as needed.
Instructed patient, family, and/or caregiver on plan of care initiated and signs and symptoms when to contact RN, MD or 911.
Collaborated with physicians and or other medical personnel regarding patient needs, changes in condition, and transition of care.
Developing patient care plans, including assessments, evaluations and nursing diagnoses.
Case managed assigned patients, advocated and updated care plan as needed.
Made telephonic visits for high risk, catastrophic & complex cases and available for on-call per company’s policy adhering to HIPPA laws and confidentiality.
Entered skilled visits, orders, care plans, and summary notes in the computer as per company policy.
05/17 to 06/17 – Total Med/Family Health Network Care Coordinator
Performed primary evaluation assessment for new patients, developed and implemented personalized care plans according to the needs of individuals’ conditions as a whole.
Case managed assigned patients, reevaluated per company policy, and updated personal care plan as needed.
Educated on disease management and care plans and answered any questions the patient may have.
Advocated for patient’s welfare, reached out to difficult-to-reach physicians and/or community services that a patient might need to progress and made appointments for patients when necessary.
Oversaw telephonic calls and transition of care.
Entered assessments, care plans, and communication notes into computer as per company policy.
02/17 to 04/17 – Kelly Services/Blue Cross Blue Shield HEDIS Nurse Abstractor
Reviewed and abstracted medical records for the HEDIS annual project, including the documentation of all HEDIS related items into company’s software on a daily basis and the integration of medical information from electronic and paper medical records in a timely manner.
Applied structured auditing criteria to medical records to determine compliance with required standards.
Maintained productivity level as determined by the Quality Improvement Manager and Quality Improvement Director.
EDUCATION
Master of Science: Nursing – Pending
Walden University
Bachelor of Science: Nursing
Chamberlain University
Associate Degree in Nursing
South Suburban College
EKG Technologist – June 1996
Phlebotomist – June 1996
BLS Certification
Professional Organization: ANA
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