Remote Support Agent Administrative Assistant
Resume:
Allison D. Brady
** ******** *****, ************, ******* 30121
*********@*****.***
●Office Manager with over 4+ years of experience providing administrative support for up to 20 staff members
●Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules
●Increased efficiency by 43% by turning company into paperless environment
PROFESSIONAL EXPERIENCE
Dynamic Plumbing
Office Manager
Cartersville, Ga.
2017–present
●Manage schedules, organize office functions, and oversee daily operations of office with 20 employees
●Hired, trained, and on-boarded over 10 new employees, providing initial support that expedited staff assimilation by 20%
●Slashed office expenditure by $35K by negotiating cheaper supply contracts, implementing inventory control, and standardizing ordering procedures
●Developed paperless environment by implementing an online system to manage data and integrate processes, resulting in improved efficiencies of 47% and reduced labor hours of 2.5 hours per week
GA Tee's, Inc.
Executive/Administrative Assistant
Cartersville, Ga.
2007-2016
●Managed appointment calendar for the firm, wrote and prepared confidential communications, filed expense reports
●Planned company travel calendar as well as reservations, ticketing, and transportation
●Point of contact for incoming calls, managed calls with courtesy, and passed on messages with accuracy
●Facilitated 8+ monthly meetings as well as their logistics, including preparing materials, refreshments, scheduling with partners and readying facility
EDUCATION
University of North Georgia
BS Business Management (2006)
ADDITIONAL SKILLS
●MS Office Suite, WPM: 90, CRM systems, MySQL/Adobe Photoshop
●Problem solving, team leadership, organizational skills, management skills
●Certified Facility Manager (IFMA, 2017)
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