Customer Service Representative
Resume:
EDUCATION
****/**** ********** ** ********, ALGERIA
ABOUT ME
WORK EXPERIENCE
Self-started, Proactive customer
service with 4 years of experience
assisting clients and resolving services
issues, Multilingual with excellent
communication skills, Flexible and
team player Always eager to support
and give the best in work, aiming to
go beyond all expectations to ensure
that my customers receive the best
service.
************@*****.***
International City, Dubai
06/08/1992
Algerian
LANGUAGE
Arabic : Native speaker
English : Intermediate
French : Intermediate
Oct/2019
Dec/2021
• Offering face to face different products to
customers
• Using the stock management system check, locate
and give orders to
• move stock both in and out of the company
• Responsible for the daily management during
absence of the senior members
• Handling customer’s complaints in a calm manor
• Managing cash and payments systems in accordance with company procedures and policies
Sep/2017
Aug/2019
• Assess customers' needs and provide assistance and information on product features .
• Operating cash registers, managing financial
transactions and balancing drawers.
• Actively seek out customers in store .
• Suggest ways to improve sales by planning marketing activities changing the store’s design.
• Receive cash or payment in any authorized modes
from customers, issue receipts bills against their purchase and provide professional cash point
service.
TOUAHRIA ABDERREZAK
SKILLS
• Strong Customer service skills.
• Positive language and problem solving.
• Patient and compassionate when serving
patrons.
• Customer satisfaction Leadership and
• Communication.
• Excellent active listening skills and ability to give
• My complete attention to patrons during busy
times.
Customer Service Representative
GMEF Construction Materials
SALES ASSOCIATE
DECATHLON
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