Medical Assistant Referral Coordinator

NOVA CAROL L. POPLIN

****Best Rd., Maryville, TN 37803, 828-***-****, ******@*****.***

MEDICAL ASSISTANT - CERTIFIED PHLEBOTOMIST

I am looking to work in a lab/doctors office/ medical office setting as a Medical assistant, Phlebotomist/ Clinical laboratory assistant. I completed the Phlebotomy certification program at Asheville Buncombe Technical Community College on December 17, 2010. I currently work for Appalachian Development in Maryville TN, as a medical assistant. My previous position was at Asheville Internal Medicine, in Asheville, North Carolina. At both of these positions my job description included; scheduling appointments, registering and rooming patients, collecting patient vital signs, medical history and information, taking blood samples and other specimen samples in a safe, sanitary manner for diagnostic testing, giving injections and other clinical duties. I also ensured the cleanliness, sanitation of all facilities, draw rooms and equipment. I was in charge of ordering supplies and keeping records of patient volume. I am also interested in a possible position in a medical office as an assistant, or front desk/ receptionist position. I am enthusiastic, responsible, and honest. I am able to work efficiently and carefully. Capable of multitasking, problem solving, and have exceptional organizational skills. I can remain calm under pressure, and I pick up skills quickly and apply them successfully, through both the use of initiative and the ability to comprehend instructions. I am able to work proficiently on my own, but also enjoy and value teamwork.

Education Certified in Phlebotomy Asheville Buncombe Technical Community College 2010 Certified in BLS for Healthcare Providers (CPR & AED), 2010 Trained in Newborn Screening Specimen Collection 2010 Certified Nurse Assistant 1994-1996

High School Diploma, Enka High School, Candler, NC 1993

Professional Experience

DCI Dialysis Clinic INC - Patient Care Technician 8/2021 to present.

Appalachian Development – Maryville, TN Medical Assistant/ Referral Coordinator 11/17- 08/2021.

Responsibilities included; Greeting and rooming patients, collection of information including vitals, medications, medical history and recording in patient’s charts, performing EKGs and chest x-rays. Assisting in inter-office procedures, giving injections, performing point of care testing, collecting and preparing specimens for lab analysis. Assisted in patient scheduling. Called in and electronically submitted prescription medications. Set up referral appointments with outside providers. Communicate lab results and other information with patients.

Asheville Internal Medicine—Asheville, NC Clinical Laboratory Assistant / Phlebotomist 1/14-5/16

Worked directly with CLS/MT registering patients, collecting specimens, giving injections, performing rapid strep and flu testing and running a variety of CLIA waived tests. I was also trained in running CBC analyzer, and HgA1C as well as limited training in digital x-ray.

Mission Hospitals—Asheville, NC Phlebotomist/ Outreach Patient Service Tech 6/11-1/14

I worked as a full time Patient Service Tech/Phlebotomist for the laboratory at Asheville Gastroenterology, a very high volume specialty practice. Duties included registering patients, collecting specimens and preparing specimens for lab analysis.

Margaret R. Pardee Memorial Hospital –- Hendersonville, NC Medical Assistant/Phlebotomist, 2/10-6/11

Worked in several Physicians offices as a float Medical Assistant/ Phlebotomist. My responsibilities included: Rooming patients, collecting vital signs and recorded information in patients charts. Assisted in office procedures, gave injections, performed rapid strep and flu testing. Performed routine tests, specimen collection, urinalysis, prepared samples for lab analysis, EKG’s, and other duties, including patient registration and front desk/checkout support. Called in prescriptions and communicated lab results with patients.

Haywood Regional Medical Center — Clyde, NC- Medical Records Clerk, 1/97-3/98

I served as a key member of the medical records department for the hospital and performed duties relating to; Release of information; preparing medical records for release to patients, doctors, insurance companies, lawyers etc. Organizing and maintaining medical records, answering phones and directing calls.

Pisgah Manor Health Care Center—Candler, NC Certified Nurse Assistant 5/93-9/93

Performed patient care in a long term, geriatric care center, worked with hospice providers in care of terminally ill patients and families. Bathing and care of patients, charted and documented activities

Food Lion, Candler, NC Cashier 9/93-8/94

References

Sandra Young CLS, MT Asheville Internal Medicine ******@*****.*** 60 Livingston Street Asheville, NC 28801 828-***-**** ext. 326

Monique H. Worley, MT (ASCP) AB Tech Medical Lab Program Phlebotomy Instructor Rhododendron Rm 421 340 Victoria Road Asheville, NC 28801 828-***-****

Ruth Cannon Ruth Cannon was my supervisor for over 3 years. Courier Supervisor Outreach Laboratory Mission Hospitals 828-***-****

Donna Coble CMA Asheville Gastroenterology Work 828-***-**** Cell 828-***-**** Personal and professional

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