SHARON JONES
Miami, FL *****
SUMMARY
Motivated medical professional with over 10 years’ experience in health operations management, billing, and coding. Highly skilled in analyzing and validating patient information, diagnoses, and billing data. Demonstrated leadership skills that enable the processing of high volumes of patient information to achieve revenue generation goals.
WORK EXPERIENCE
Marshalls Oct-2016-Present
Merchandise Coordinator/Key Carrier/Admin
handle routine and advanced duties for other professionals. organize files, create correspondence, prepare reports and documents, manage calendars to schedule appointments, sort mail, prepare invoices and offer general staff support. And handle the cash office.
Responsible for establishing and executing Merchandising plans and priorities. Ensures fresh flow of merchandise from backroom to sales floor. Ensures execution and maintenance of all merchandising standards (e.g., sizing, categorizing, signing, no tickets, mismates, damages, recovery and directives). Leads by example, providing prompt and courteous customer service. Communicates effectively with management and store Associates. Trains store Associates on proper merchandising procedures and markdowns
Allergik 2 Broke ENT Jan 2011 - Present
Personal Assistant
Work as a personal assistant to Prince Rahiem for five years.
•Manage a busy family calendar and scheduling appointments, meetings, conference calls, social obligations.
•Arrange travel plans and itineraries both domestic and international.
•Accompany celebrities to parties and charity events.
•Handled finances, shopped for designer clothes, etc.
Bridgeport Hospital, Bridgeport, CT April 2008 - August 2015
Unit Secretary
•Created a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families / friends, physicians, staff and support department personnel.
•Interacted with patients, families/friends, physicians and staff, in a helpful, courteous, pleasant and professional manner at all times, including while using the intercom.
•Assured that information is communicated in a timely, sensitive and effective way; follows through on responses as appropriate.
•Demonstrated sensitivity to the varying needs and communication styles of our culturally diverse patients, families and staff.
•Maintained all medical records and other materials related to medical status and patient care.
•Observed strict confidentiality within HIPAA regulations.
•Received, distributed, processed, filed and maintained all patients' medical records and other documents relating to medical status and patient care maintaining strict confidentiality at all times.
•Ensured environment was always regulatory ready, regulatory compliant, including maintaining a clean, comfortable environment for patients, families, friends and coworkers.
Health Net Incorporation, Shelton, CT March 2003 - March 2011
Medical Billing Specialist (Remote position)
•Verified that codes and diagnosis were correct on all medical bills.
•Researched and processed claims according to the established policies and procedures.
•Reviewed medical bills for accuracy and advised necessary department when discrepancies come up.
•Determined claim status and consulted with the appropriate staff and / or management on all.
SHARON JONES PAGE 2
•Communicated accurate information to the provider by phone and / or in writing in a courteous and professional manner.
•Handled difficult and sensitive issues appropriately.
•Maintained highest level of customer confidentiality.
EDUCATION
High School Diploma, Central High School
COMPUTER SKILLS
Microsoft Word, Excel, Rhumbas and Mc400