Customer Service Front Desk

CRYSTAL BIGGAR

** ****** **** *********, **************** · 071*******

EMAIL. *************@*****.***

SOCIAL MEDIA · LinkedIn Profile · Instagram

I am a smart thinking woman who is always on the lookout for her next challenge. I have

strong communication skills and value building business relationships that last by always

providing the highest level of customer service. I offer creative solutions to problems and a

fresh outlook on everyday situations, I am hungry for new challenges and not afraid of hard

work.

EXPERIENCE

2014-2019

SALES ASSISTANT, AVANT GARDE

• Opening and closing of the store

• Cash up, petty cash, banking

• Selling and promoting of brands

• Answering of the telephone and responding to emails

• Ordering of stock, stock take

• Filing of invoices and other general admin duties.

• Following up on customer queries

2019-CURRENT

RECEPTIONIST/FRONT DESK, JAGUAR LAND ROVER

• Answering of the telephone and screening calls

• Routing calls to relevant people and taking messages

• Welcoming visitors in a professional and efficient manner

• Ensuring a neat reception area at all times

• Working hand in hand with management to provide daily assistance

• Managing cleaning supplies, stationary and refreshments

• Arranging courier services, flights, accommodation, meetings, shuttles

• Typing out documents and spreadsheets

• Dealing with IT support, ordering of license plates

• Vehicles licensing and registrations

• Filing of invoices,faxing,photo coping and other admin duties

• Daily attendance

• Booking of test drives and appointments

• Recording sales leads and walk-ins

• Assisting management with mods

EDUCATION

2013

MATRIC-HAYTHORNE SECONDARY

• ENGLISH

• AFRIKAANS

• ACCOUNTING

• ECONOMICS

• BUSINESS STUDIES

• MATHEMATICS

• LIFE ORIENTATION

SKILLS

• Customer service skills • Multi-tasking expert

• Familiarity with Microsoft office • Written and verbal communication

• Problem-solving • Professional phone etiquette

• Ability to work under pressure • Calm and empathic

• Attention to detail • Ability to work independently

I am a licensed driver with my own vehicle.

REFERENCES

CAMERON REDMEAD (FINANCIAL MANAGER)

071684381

PRECIOUS NENE (ADMINISTATOR)

078*******

2

Contact this candidate