NIZAMUDHEEN KALACHATHERY
Healthcare Operations & Quality Management
MBA - Healthcare Management
WORK EXPERIENCE
Human Resource Officer – Burjeel Hospital, Abu Dhabi, UAE March 2021- August 2021
• Created and implemented effective onboarding plans by coordinating with recruitment team.
• Maintain employee records and update MIS.
• Provided employee orientation training for both medical and non- medical staffs in compliance with policies and procedure.
• Planning and scheduling of yearly trainings with corporate trainers for improving soft skills and organizational conduct of employees.
• Coordinating with IT department to ensure timely creation of Email ID & SAP ID for newly joined staff.
• Updating employee bank account details and salary information with payroll team.
• Designed and drafted Newsletter “Burjeel Connect” for employee engagement initiatives.
• Supported employee engagement campaign “Moments of Truth” providing monthly analysis and reports.
• Assisted in performance management processes.
• Supported the management of disciplinary and grievance issues. Market Research Analyst; Marketing and Business Development- Aster MIMS Hospital, Kottakkal, IN
September 2019 – August 2020
• Collect data on consumers, competitors and marketplace and consolidate information into actionable items, reports, and presentations & perform valid and reliable market research SWOT analysis.
• Analyzed Facebook algorithm & data to improve business efficacy
• Implemented digital Ad campaign and to track & control digital marketing initiatives, and content management.
• Conducted specialized and target digital market research.
• Improved ROI by 54.96%.
Operations - Kasturba Medical College Hospital, Manipal,IN July 2018 - July 2020
• Manage Administrative operations.
• Adhering to the operating budget, financial goals, and objectives with economic and efficient performance
• Establishing policies and procedures that support high-quality healthcare service, in partnership with hospital management, medical teams and the surrounding community
• Managing a team of healthcare professionals
• Influencing strategic decisions related to hospital functions
• Resolving operational issues and analyzes workflow PROFILE
An academic qualifier, researcher, orator,
and creative writer with outstanding
interpersonal communication skills
targeting assignments in Hospital
Operations, Strategy and Analytics within
an organization of high repute.
CONTACT
Phone: +971-*********
Email: *************@*******.*** /
*****.***@*****.***
Blog: https://wwsorg.blogspot.com/
LinkedIn:
https://www.linkedin.com/in/nizamudhee
n-kc-023851130/
Location: Abu Dhabi
REFERENCES
Available on Request
IT SKILLS
• SAP
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• IBM SPSS
• Adobe PremierPro
LANGAUGE
• Proficient: English, Hindi
• Native: Malayalam
• Conversational: Arabic, Tamil
EDUCATION
• Master of Business Administration (MBA-Healthcare Management) - Manipal University, Manipal, IN July 2018–July 2020 (6.9)
• Bachelor of Science in Microbiology - University of Calicut, Kerala, IN June 2014 – April 2017 (7.0) [ Complimentary Course: Biochemistry, Biostatistics & Computer Application] RESEARCH & PROJECT EXPERIENCE
Researcher, Scientific Research - University of Calicut June 2014- April 2017
• Conducted Research on “Extraction of pigment from Serratia nematodiphila S-CSR-0024 and its application”.
• Presented paper on “Antibacterial Activity of leaf extract of Plectranthus amboinicus against different pathogens”. Researcher & Participant - TERI University, Delhi
2015 - 2016
• Represented University of Calicut in the international workshop on Indo-German Dialogue on Sustainable Water Resource management conducted by German Centre for Research and Innovation - New York, Coca-Cola, Heidelberg University, IGCS, GIZ, FreieUniversitat-Berlin, TechnischeUniversitatMunchen.
• Conducted a socially relevant multi-disciplinary scientific research for the inter-University project competition on
“Water resource management - Strengthening Water and Sanitation in Urban Setting”. The program was sponsored by Robert Bosch Stiftung, WAPCOS, USAID and Coca-Cola.
• A feasible, eco-friendly yet cost-effective solution was proposed to resolve the research problem. Social Media Marketing- Analytical Research - Aster MIMS Hospital Kottakkal, Kerala August 2019-May 2020
• Conducted specialized and target digital market research to find the effectiveness of digital marketing activities.
• Analyzed data in two stages (i.e. Pre-promotion & Post promotion) which is extracted from Facebook page & YouTube channel of the hospital for a span of one year.
• Used statistical tools like IBM SPSS, Microsoft Excel, Tableau and Microsoft Office suite
• Examined conversion rate of digital marketing effort, demography of the users & their engagement.
• Improved ROI by 54. 69%
• Feasible & cost-effective suggestions was proposed to reach wider audience to improve business efficacy.
• Won regional interuniversity project competition organized by Teri University, New Delhi.
• Awarded best paper in a two-day national conference on “Exploring Microbes-2020” held at Karpagam university.
• Won first prize elocution competition organized by Kerala State Council for Science, Technology and Environment, Trivandrum, Kerala.
• Won prizes in Calicut Zonal University English drama competition in the academic years (2015-16, 2016-17) OTHER ACHIEVEMENTS
CERTIFICATION
• “Fundamentals of Digital Marketing”-Google Digital Garage
• “Research Proposal: Initiating Research”- University of California.
• “Excel Skills for Business Essential”-Macquarie University.
• “Corporate Finance II: Financing Investment and Management Risk”. - University of Illinois
• HACCP Certification
OTHER SKILLS
• Training & Development
• Presentation
• Content Writing
• Movie Editing
• Public Speaking
• Client Management
Student Counselor – OM Consultant, Tamil Nadu, IN [May 2017- January 2018]
• Worked directly with students, teachers & parents to develop career plan & to achieve goals.
• Provided one – on -one career guidance and skill assessment.
• Provided session on public speaking and presentation skills.
• Furnished students with available online tools for finding career interest.
• Developed and delivered counselling sessions on career management and personal development.
• Permeated student – teacher relationship via open conversation and dialogue.
• Offered referrals to outside sources for mental, physical & health abuses.
• Created and delivered reports to school heads on students’ performance for better decision making.