Customer Service Education Teacher
Resume:
Maria E. Edkar
Calimesa Ca. *****
310-***-**** ************@*****.***
OBJECTIVE Seeking a position with your organization in the hopes of utilizing my strong teaching skills in the field of Early Childhood Education and my skills in Customer service answering telephone calls.
SUMMARY OF QUALIFICATIONS
●Early Childhood Education Teacher for over 20 years
●Strong organizational, verbal, written and assessment skills.
●Proven skills as a team player, and adept at supporting others to reach their goals.
●Ability to quickly adapt to new situations and responsibilities while adhering to strict deadlines.
●Proficient with Microsoft Windows, Microsoft Word, Outlook, PowerPoint and the Internet
●Proficient in DRDPTech data entry.
●Customer service skills in speaking with parents; in person and over the phone. Making and receiving telephone calls, answering questions and scheduling assessments appointments for families, as well as scheduling enrollment appointments.
EDUCATION
Culver Senior High, Culver City, CA June 1979
High School Diploma
West Los Angeles College, Culver City, CA June 1995
AA Degree in Child Development
CALIFORNIA STATE UNIVERSITY, Los Angeles, CA June 2010
BA Degree in Liberal Studies
WORK EXPERIENCE
DRDP Data Support Specialist August 2001-Present
Culver City Unified School District Office of Child Development, CA
●Responsible for training and monitoring DRDP data entered by all preschool classrooms.
●Effectively maintained good open communication with staff.
●Responsible in assisting the Program Director in compiling cumulative reports of the DRDP, ECERS and Parent Surveys for the Agency Report
●Answering and making telephone calls to schedule enrollment and assessment appointments for student enrollment.
Child Development Preschool Teacher February 1993-Present
Culver City Unified School District, Office of Child Development
●Site Supervisor and Administrative Designee
●Worked in the augmentation of cognitive, social physical and emotional growth of young children.
●Utilized strong kinesthetic skills in music and movement to provide instruction in all curricular areas
●Advanced the physical and intellectual competence of students
●Assisted the program in receiving exemplary honors on Categorical Monitoring Review from the California Department of Education.
●Established positive and productive relationships with families.
●Provided professional growth and development of colleagues by sharing materials, information and giving helpful feedback.
●Engaged in on-going staff development to improve personal and professional skills.
●Provided excellent experiences through balancing child initiated and teacher directed activities.
●Recognized as a reliable teacher for maintaining an orderly learning environment.
Teachers Assistant February 1992- 1993
Culver City Unified School District Office of Child Development, CA
●Assist in providing care, supervision and instruction to preschool and school-age children in a classroom or other learning environment.
●Provide children with proper examples, emotional support, friendly attitude and general guidance; assist the teacher with the development and implementation of classroom activities.
●Observe and control behavior of students in the classroom and during outdoor activities according to approved procedures; assist in the assessment of student skills and progress; report progress regarding child performance and behavior; confer with parents concerning child progress and behavior as appropriate.
PROFESSIONAL Memberships:
●California Teachers Association/National Education Association
PROFESSIONAL CREDENTIAL:
●State of California Commission on Teaching Credentialing Child Development Site Supervisor Permit
VOLUTEER EXPERIENCE:
●Union Representative for the Office of Child Development Culver City Teachers Association
KNOWLEDGE AND ABILITIES:
●Principles and practices of early childhood development.
●Child guidance principles and practices.
●Classroom procedures and appropriate child conduct.
●Safe practices in classroom and playground activities.
●Basic subjects taught in schools, including arithmetic, grammar, spelling, language and reading.
●Instructional methods and techniques.
●Correct English usage, grammar, spelling, punctuation and vocabulary.
●Operation of standard office and classroom equipment.
●Oral and written communication skills.
●Interpersonal skills using tact, patience and courtesy.
●Basic record-keeping techniques.
●Anecdotal record keeping and the Desired Results Developmental Profiles.
●Early Childhood Environmental Rating Scale
Contact this candidate