Representative Customer Administrative Assistant
Resume:
Beverly J. Anderson
Portsmouth, VA 23703
adp6bu@r.postjobfree.com
Objective
To obtain a position that will utilize my customer service and office abilities.
Experiences
Client Service Agent
CGI
12/21-present
Assist banking customers with any issue they have, utilizing multiple programs. Contracted
Representative Customer Service Agent
Nesco Resources/Maximus
Hampton, Va.
10/21-10/21
Provide customer service to clients for Eligibility in Health System, Utilizing multiple programs.Contracted
Agent, ITSC Campaign
Ibexglobal
Hampton, Va.
08/31-10/2021
Assist customer and troubleshoot with their Apple Devices
Answer high volume phone calls. Logging issues in Core utilizing multiple programs. Contracted
Front End/Office Clerk
Krogers MarketPlace
Suffolk, VA
10/16/14-11/19/16
Supervise all cashiers and courtesy clerks in daily task as well as maintain a productive smooth flowing front end.
I assist customers with returns, refunds,
Money order purchases, sending and receiving
Western Union, answer phones and direct
Calls, I input customer information into Computer for our loyalty card. Count and balance all sale receipts, prepare deposits, cash checks, count safe, prepare tills and print of all reports.
Recreation Assistant
MWR/NNSY
10/16/2014-08/30/2015
I answer phones, assist patrons with the use of the equipment. Assist with Cleaning the facility, schedule reservations for the use of the gymnasium or racquetball courts.
Receptionist
C&K Systems
Chesapeake, VA
09/2013-08/2014
Answered multi-line phone, input trouble calls into computer and assign technicians.distributed mail, corresponded through email and Google talk.
Certified Front Desk Clerk
Joint Forces Staff College NGIS
Naval Station Norfolk, Norfolk, VA
02/2013-09/2013
Responsible for delivery of high level of military protocol
Check authorized guests into the Visitor Quarters.
Answers phone, provide guest with key card and directions to accommodations.
Often troubleshoot any problems that a customer might have, stepping in place when no supervisor is available.
Receives and accountable for revolving change fund.
Accepts payments, maintain logbooks, prepare Daily activity report, type orders.
Recreational Aide Counter
Joint Forces Staff College Fitness Center
Naval Station Norfolk, Norfolk, VA
10/2012-02/12013
Check I'd of incoming patrons
Assist patron with use of equipment.
Operate cash register prepare DAR assist in cleanliness of facility. Utilize computer to establish rental equipment and prepare documents as needed. First Aide and CPR certified as well as maintaining C.A.R.E card for bartending.
Experiences
CDH/In Home Daycare/Owner
3612 Kenny Lane
2008-2011
Provided care for children between 6 weeks and 6years old.
Planned and prepare menu within USDA guidelines
Prepared pre-school curriculum along with organized play
Remain in compliance with rules, regulations and training.
Handled all administrative duties utilizing fax, phone and computer
Responsible for Bookkeeping, inventory and insurance
Administrative Assistant
Callaghan Fitness Center/MWR
Portsmouth, VA
2002-2008
Managed the office of the fitness center. I answered phones, greeted customers, sold memberships, typed memos, operated a cash register, prepared DAR, ordered office supplies, issued name tags and tee shirts to new employees, assisted in set-up of runs and functions sponsored by the gym. Maintained safe and Accurate Files.
Responsible for all cash handling, kept an accurate safe count.
Also worked with MWR Admin Office as an Administrative Assistant NF-03 from March to May before returning back to the fitness center.
Receptionist
Perry Buick Pontiac Subaru
Virginia Beach, VA
2008-2009
Greet Customers Answer phones and accept payments.
House Manager
The Dwelling Place
Norfolk, VA
2008-2008
I answered phones, greeted customer, assisted residents with following the regulations and policies as well assist in cleanliness of the house. Assisted with the Homeless Hotline.
Experiences
Lead Cashier
Fort lee Officer's Club
Fort Lee, VA
2001-2002
I answered phones, prepared change funds, cashed checks, counted daily sales, prepared DAR, restocked Bars, Bartend, did month end inventory, kept an accurate safe count, Operated a cash register and ran readings.
Cashier/Cash office Associate
Wal-Mart
Suffolk/Colonial Heights, VA
2000-2001/ 2004-2004
Counted daily sales, prepared change fund, operated cash register, and kept an accurate safe count. Input all data into accounting software
Accounts Payable Clerk/Office Manager
Aramark
Chesapeake, VA
1998-2000
Prepared payroll for general manager to sign, interview prospective employees, prepared new hire packets. Informed new hire of policies and procedures, worked in change room, prepared. Accounts Payable/Accounts Receivables, bank reconciliation, End of month inventory and budget report.Responsible for the recruitment of new employees, as well as dismissing employees.
I D checker/Accounts Payable Clerk
Fort Stewart Club System, GA
1994-1998
Checked the identification of each patron entering in the club.
Sold bingo cards, operated a cash register, counted change funds, counted banks at the end of cashiers shift. Coded invoices for payment, prepared end of month budget report and inventory.
Experiences
Substitute Teacher
Fort Stewart School Systems, GA
1993-1994
Follow curriculum provided by teacher, took attendance, assisted children with doing provided curriculum.
Education
South University -2015 Associate Degree Business Management with Specialty in Hospitality
Alison-2014 Human Resources
Alison-2014 Child Studies
References
Daniel Rotenberry
Callaghan Fitness
Jackie Stiffler
Callaghan Fitness
Valerie Williams
Dispatcher
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