January

**** - ****

****

February

**** - ***

2019

June 2017 -

August

2017

January

**** -

December

2020

May 2021 -

Till date

UMEZURIKE NNEOMA

adp69z@r.postjobfree.com

070********

Ikeja G.R.A Lagos Nigeria

OBJECTIVE

Public Relations - Communication Officer Creative, Agile, with 5 years of customer service representative experience(4 years in the university as a female clothing salesperson, 1 year working experience), in providing integrated customer service and marketing solutions to diverse clients locally. Excellent organizational skills both verbally and written, ability to work within a busy office environment and support office team to ensure a smooth running of the day to day activities and to produce a valid result. Committed and self motivated. EXPERIENCE

Right Step Academy

Igbo language Teacher(primary 4)

Writing lesson notes

Preparing class tests and examination questions

Teaching students how to read and write in Igbo language Teaching Igbo poems and stories to students

Marking tests and examination scripts and recording student term results. Adeleke University Radio Station

On air personality

Founder of the show (Kip up with AU

News writing and reporting

Weekend interviews with students and staffs

Presenting campus gist and weekly activities

Reporting the school's cultural activities in (Igbo language) for Igbo cultural events Organizing radio talk shows with students

Writing news contents in Igbo language

Babcock University Radio Station

Internship

News writing

Staff and student interviews

Transcribe press releases and promotion into news article to enable a smooth news production for audience consumption

Adiba Mall

Customer Service Representative

1: Responsible for a large number of phone call management 2: Preparation of product and service report

3: Responsible for generating sales lead

4: Record keeping of customer feedback and interaction 5: Handling of customer complaints and provision of alternative within a short time limit 6: Responsible for multitasking and time management 7: Team effort contribution

Freelance language writer/translator

Writing scripts and projects Igbo language

Translating English to Igbo language for Igbo learning students Interpretating Igbo speaking words to english to clients who work with Igbo speaking actors SKILLS

Writing skills, entrepreneurship skills Strong persuasive communication skills, sales expert (middle level), team work management, strong interpersonal communication skills, great sense of humor, creative thinker, multitasker

ACHIEVEMENTS & AWARDS

Secretary for three consecutive years under the Adeleke University Igbo Student Association (AUISA) Entrepreneur of the year (2016_2018)

LANGUAGE

English language Igbo language French (udemy)

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