LINDA BROCCARDO

Bossier City, LA, *****

adp660@r.postjobfree.com

808-***-****

COMPETENCIES

● Organization

● Initiative and creativity

● Reliability

● Support of diversity

● Problem solving

● Flexibility

● Responsibility

● Multi-tasking

WORK EXPERIENCE

Vintage Furniture LLC

October 2021- February 2022

Secretary- Office Assistant

● Use of Quickbooks, Microsoft Excel, Dropbox, E-mails.

● Greet visitors and direct them to the appropriates departments or individuals

● Answer telephone and respond to inquiries via telephone or email

● Perform administrative tasks, including filling, photocopying, and filing documents.

● Write emails and memos

● Help office create and process orders

● Keep system updated

● Keep common area and offices clean and organized; keep fridge and office supplies stocked.

Barksdale Army and Airforce exchange (AAFES)

October 2021- October 2021

Customer experience associate Powerzone area

● Greet every customer with eye contact and smile.

● Listen to customer needs and ask appropriate follow-up questions to ensure that the appropriate products that meet the specific need of the customer are offered.

● Ensure customers have an extraordinary experience while shopping.

● Work the register completing transactions accurately and efficiently while engaging customers in appropriate conversation.

● Ensure shelves are properly stocked.

● Answer and transfer phone calls.

C&S Jones Group LLC

April 2021- September 2021

Night stocker in Commissary.

● Keep shelves and baseboards clean as per standard

● Stock and second drop loads

● D-shop runs

Schofield Barracks Army and Airforce exchange (AAFES) February 2020-March 2021

Cross trained and worked in different areas such as:

● Cashier - responsible for driving experience through customer focused behaviours and actions. Actively evaluates customers needs by listening, providing solutions and making recommendations to maximize customer satisfaction.

● Sporting goods/powerzone associate - acknowledge every customer and listen to their needs; ensure customers have a great experience while shopping; answers calls; product knowledge; attention to details, welcoming attitude.

● Ops squad (price change team member) - making sure labels and promotions of products are up to date, knowledge of specific computer programs.

● Stocker - making sure product is on the floor following the POG

(planogram)

● In addition, i helped offloading containers, built displays for events, built gym equipments and desks/chairs and covered carry-outs of big items.

Pet sitter, Fort Bragg (NC)

January 2017-April 2018

I made daily visits to the client’s home to care for the pets while they are at work/holiday. Responsibilities included giving food/water, exercising the pets and giving unconditional love (responsible for keeping the keys of the client) Coop. Sociale Nuovi Orizzonti, Santorso (IT) - Receptionist/waitress March 2015 - October 2015

● Managed receptionist area, answering phone calls and in-person information requests.

● Managed the ticket office and reservations of special public areas in the park.

● Waitress in the park restaurant on special events/reservations

● Supplied key and building access to employees and visitors.

● Park key holder, responsible for cash register and office. Caffè Carraro, Schio (IT) - Worker

November 2014 - December 2014

● In charged of the packaging of coffee

● Creation of gift baskets

VOLUNTEER EXPERIENCE

AGESCI Santorso, Scouts, troop leader

● Creation of outdoor/indoor activities for children/teenagers.

● Responsible for cash management, fund raisings, program plannings, safety.

● Organization of 2-weeks summer educational camp, teaching them the basics rules of survival and manual labor.

Teacher assistant, volunteer, Santorso (IT)

● Helped kids of different nationality with their homework and learning the italian language in summer school programs.

Entertainer, volunteer, Santorso (IT)

● Entertained children from 7 to 14 with crafts and sports in my town’s summer program.

● Organized a trip every year to an amusement park, responsible for children’s safety and fun.

EDUCATION

ITCG “L & V Pasini”, Schio (IT)

September 2008-August 2014

Diploma in business expert and foreign languages correspondence clerk.

● Studied economy and tourism in Italian, English, German and Spanish.

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