LINDA BROCCARDO
Bossier City, LA, *****
**************@*****.***
COMPETENCIES
● Organization
● Initiative and creativity
● Reliability
● Support of diversity
● Problem solving
● Flexibility
● Responsibility
● Multi-tasking
WORK EXPERIENCE
Vintage Furniture LLC
October 2021- February 2022
Secretary- Office Assistant
● Use of Quickbooks, Microsoft Excel, Dropbox, E-mails.
● Greet visitors and direct them to the appropriates departments or individuals
● Answer telephone and respond to inquiries via telephone or email
● Perform administrative tasks, including filling, photocopying, and filing documents.
● Write emails and memos
● Help office create and process orders
● Keep system updated
● Keep common area and offices clean and organized; keep fridge and office supplies stocked.
Barksdale Army and Airforce exchange (AAFES)
October 2021- October 2021
Customer experience associate Powerzone area
● Greet every customer with eye contact and smile.
● Listen to customer needs and ask appropriate follow-up questions to ensure that the appropriate products that meet the specific need of the customer are offered.
● Ensure customers have an extraordinary experience while shopping.
● Work the register completing transactions accurately and efficiently while engaging customers in appropriate conversation.
● Ensure shelves are properly stocked.
● Answer and transfer phone calls.
C&S Jones Group LLC
April 2021- September 2021
Night stocker in Commissary.
● Keep shelves and baseboards clean as per standard
● Stock and second drop loads
● D-shop runs
Schofield Barracks Army and Airforce exchange (AAFES) February 2020-March 2021
Cross trained and worked in different areas such as:
● Cashier - responsible for driving experience through customer focused behaviours and actions. Actively evaluates customers needs by listening, providing solutions and making recommendations to maximize customer satisfaction.
● Sporting goods/powerzone associate - acknowledge every customer and listen to their needs; ensure customers have a great experience while shopping; answers calls; product knowledge; attention to details, welcoming attitude.
● Ops squad (price change team member) - making sure labels and promotions of products are up to date, knowledge of specific computer programs.
● Stocker - making sure product is on the floor following the POG
(planogram)
● In addition, i helped offloading containers, built displays for events, built gym equipments and desks/chairs and covered carry-outs of big items.
Pet sitter, Fort Bragg (NC)
January 2017-April 2018
I made daily visits to the client’s home to care for the pets while they are at work/holiday. Responsibilities included giving food/water, exercising the pets and giving unconditional love (responsible for keeping the keys of the client) Coop. Sociale Nuovi Orizzonti, Santorso (IT) - Receptionist/waitress March 2015 - October 2015
● Managed receptionist area, answering phone calls and in-person information requests.
● Managed the ticket office and reservations of special public areas in the park.
● Waitress in the park restaurant on special events/reservations
● Supplied key and building access to employees and visitors.
● Park key holder, responsible for cash register and office. Caffè Carraro, Schio (IT) - Worker
November 2014 - December 2014
● In charged of the packaging of coffee
● Creation of gift baskets
VOLUNTEER EXPERIENCE
AGESCI Santorso, Scouts, troop leader
● Creation of outdoor/indoor activities for children/teenagers.
● Responsible for cash management, fund raisings, program plannings, safety.
● Organization of 2-weeks summer educational camp, teaching them the basics rules of survival and manual labor.
Teacher assistant, volunteer, Santorso (IT)
● Helped kids of different nationality with their homework and learning the italian language in summer school programs.
Entertainer, volunteer, Santorso (IT)
● Entertained children from 7 to 14 with crafts and sports in my town’s summer program.
● Organized a trip every year to an amusement park, responsible for children’s safety and fun.
EDUCATION
ITCG “L & V Pasini”, Schio (IT)
September 2008-August 2014
Diploma in business expert and foreign languages correspondence clerk.
● Studied economy and tourism in Italian, English, German and Spanish.