Customer Service Bernardino
Resume:
Hesperia, Ca
**************@*******.***
Genevieve Enos
Objective
Seeking for challenging and permanent position with growth potential in Production, Production Control and Production Planning, which will best utilize my abilities and experience.
WORK EXPERIENCE
Sep 2009- Nov 2014 Prime Line Products Redlands, Ca
Production Planning/ Inventory / Production Control
Achievements:
Improved scheduling turnaround from average of 6 days to 3 days.
50% reduction on past due backlog and back-orders.
Oracle impaction
APICS Member
Responsibility
Ensure daily/weekly/monthly production goals are met.
Responsible for planning; organizing; direct production actives and establishes production priorities for products in accordance with effective operations and cost factors as indicated on work orders.
Set ups on new items
Crate new BOM
Revises production schedules and priorities to best meet customer needs.
Control material and inventory for product manufactured in compliance with work orders maintenance and supplies consumed.
Work within an ERP/MRP Planning System to determine demand and inventory of product.
Perform physical inventory count and compare results with system data
Maintains and updates inventory records, Develop all necessary reports and documentation to facilitate accurate inventory counts including records
Develops a program to maintain tight security over the obsolete and slow moving inventory
Assist in project as need by the supervisor
Send out daily inventory reports
Setup and coordinate meeting and conferences
Keeping track of all tool room requests and daily duties and, all over time needed
Experience with MRP system and Oracle system
Aug 2006-Dec2008 Western Container Corporation Rancho Cucamonga, CA
Inventory Clerk / Purchasing Assistant
Coordinate and prepare requisitions for parts, materials, and supplies, consult with mechanics and production personnel to determine availability, verify correct specifications
Conduct inventory control studies and daily cycle counts of parts and materials to verify count accuracy and to establish and maintain optimal inventory levels
Research, investigate, and resolve inventory control problems including unlabeled and interchangeable parts, and recommend parts to be ordered
Review requisitions, set-up new inventory locations
Investigate and resolve shipping and receiving errors from customers and vendors
Maintain computerized and paper records and generate inventory reports with recommendations
Identify parts that are not used often and adjust min-max levels accordingly
Receive incoming tools, supplies, parts and equipment from vendors and verify part numbers and accurate count on both physical parts and packing slip
General clerical duties such as typing, word processing, calculating, filing and data input as needed
April2005–July2006 Mervyns Distribution Center Redlands, CA
Inventory Control/In Side Sales
Fill purchase orders from stock room
Generate requisitions for parts availability and lead times. Expedite parts for emergency orders
Answer mulit-line telephones and assist in customer service
Assist outside sales representatives for any customer issues or orders
Set up order for daily shipments, deliveries or will call
Assist in pulling correct parts for repair process
Dispose of damaged or defective items and return to vendor
Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory
Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer
Daily cycle count, research, aisle audits, adjustments, inventory reporting and insure efficient use of time and equipment, ensuring that appropriate records and maintained and that tight inventory control and security is maintained.
Maintain records and reports as required
Ensures that inventory records and reports are current and accurate
May2002-April2005 City of San Bernardino San Bernardino, CA
Life Guard /Cashier
Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers
Promote Life Time Fitness swim classes
Promote all Life Time Fitness products, programs, and services
Quickly and efficiently respond to member questions, comments, and concerns
Keep the pool area clean and orderly to ensure the safety of the members
Great, acknowledge, and interact with members
Immediately rescue swimmers in danger of drowning and administer first aid
Ensure swimmers are aware of potentially dangerous swim areas and activities
Respond to member questions regarding Life Time Fitness policies and procedure
Education
Valley College 2004 General Studies San Bernardino, CA
Pacific high school 2003 General Studies/ Diploma San Bernardino, CA
As400
D7i
SBT Pro Series (Accounting)
Microsoft Office 2000 professional (word, & power point)
Microsoft Excel
Setting work committed goals
Shipping (UPS, Fed Ex, DHL)
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