Garden Associate Louisiana Tech

OBJECTIVE:

Management, public relations, customer service, sales, or other challenging opportunities.

EDUCATION:

B.S. in Business Management, Louisiana Tech University, anticipated graduate date of Spring 2022

A.A.S., Business Technology, Delta Community College, 2015

Extra-Curricular Activities:

Alpha Kappa Psi Business Fraternity Member, October 2018- Present

USAA, Remote, September 14, 2021- Current, Consumer Lending Loan Originations:

Processed auto, personal, and refinance loans

Close Loan and send payment to member, dealership, or financial institution

Help members with online portal

Home depot MAX, Remote, June 21 2021- Current, Customer support:

Assisted customers and Home Depot employees with purchases, returns, and anything else they needed.

Assisted in a friendly, empowered, and confident manner.

Placed orders, made returns, resolved issues with vendors, and filed order cases.

Lowe’s, Ruston, LA, February 2016- August 2016, Customer Service/ Outside Lawn and Garden Associate:

Answered questions and/ or handled returns for customers who walk into the store.

Answered all phone calls and directed them to the proper location within the store.

Down stocked, zoned inventory.

Brought product to customers vehicles and lead them to the correct isle of the product of interest.

Maintained a clean and organized atmosphere so customers can have their best experience at shopping at Lowes.

Applebee’s, Ruston, LA, July 2015- February 2016, Server:

Greeted and assisted tables with a servant’s attitude and proper etiquette to keep customers satisfied with their visit.

While serving customers, I was also responsible for my side work that is assigned to me each shift.

I also held the responsibility of being a front of house and back of house closer (Closing leader).

Made sure each employee completes their side worked assigned, and they do not end their shift unless these responsibilities are met.

Wing Stop, Ruston/West Monroe, LA, February 2014- July 2015, Cook/ Food Preparer:

Maintained clean and organized workstation in accordance with the company’s policy.

Ensured work area is orderly for coworker.

Prepared and cooked all orders as well as arranging cooked and uncooked food.

Always communicated with managers and servers to make sure the processing of customer’s orders is going smoothly and is handled in a speedy and accurate manner.

Maintained inventory levels and make sure all stock is replenished.

Participated in periodic team meetings.

Communicated with managers regarding customer concerns, greet customers with a positive demeanor.

Chevron, Monroe, LA, April 2012- January 2014, Casher/ Supervisor:

Held key to store to open and close.

Supervised employees and made time management recommendations.

Trained new employees in areas of cashier operations.

Daily invoicing credit card processing: entered in sales numbers and information to run hourly and daily reports and preformed daily cash and receipt safe drops.

Skilled in using scanners, cash registers, and calculators; organized, cleaned and stocked cooler.

Inventory check with vendors.

SKILLS:

Communication skills

Teamwork

Great Customer service skills.

Forklift and narrow isle certified.

Quick to learn new concepts.

Extensive computer training such as such as Excel, Access, Word, and PowerPoint.

Work at a sustained pace and produce quality work.

Contact this candidate