Lisa M. Rice
*************@*****.***
HOSPITALITY SKILLS
• Demonstrated ability to greet patrons, present menus, and suggestively sell food and beverages
• Ability to prepare and serve specialty foods at tables
• Ability to assist guests in menu selection and provide accurate and detailed information regarding ingredients and preparation of menu selections
• Ability to recommend cocktails, wines and craft beers that complement patrons’ meals PROFESSIONAL EXPERIENCE
October 2021 - Present - Server, McCormick and Schmicks November 2019 – October 2021 – Server, McGillins Olde Ale House November 2018 – November 2019 – Bartender/Server, Famous Dave's September 2014 – November 2018 - Server, Waffle House, December 2012 – September 2014, Server, Oregon Diner July 2008 – May 2010, Server, Shula’s Steakhouse
May 2002 – May 2004, Server, Candlelight Inn
June 1999 – May 2002, Bartender, Minsi Trail Inn
RESPONSIBILITIES
• Prepare cocktails, perform inventory, practice safe alcohol procedure
• Maintain cash drawer and reconcile all discrepancies
• Greet guests, present menus and respond to questions regarding menu items
• Inform patrons of each day’s specials
• Explain how a variety of menu items are prepared by describing ingredients and cooking methods
• Serve food and beverages
• Check regularly with guests to ensure that they are enjoying their meals and take necessary action to resolve any complaints
• Perform side-work and stock service areas with supplies CERTIFICATION
Ramp certification February 26, 2020
EDUCATION
Master of Science in Educational Technology Keller Graduate School of Management (6 credits remaining) G.P.A 3.95
Bachelor of Science in Technical Management - Database Management DeVry University G.P.A 4.0