Football Coach Customer Service

EMMANUEL D. DAHN

* ****** *** #***, *********, MA 01462

617-***-**** **********@*****.***

Summary of Qualifications

- Entrepreneur (Dahn Removes It All, LLC)

= Successful integration of customer service skills

- Developed young athletes as Pop Warner Football coach

- Languages - English and French

Education

Middlesex Community College 2008-2010

General Studies

Employment History

Dahn Removes It All Lowell, MA

Owner / Junk and Trash Collector / Contractor 08/2016 - Present

- Execute the company’s vision via management, marketing, snow removal, junk

- removal, residential moving, landscaping, and administrative duties.

- Plan contracted jobs on a rigorous schedule.

- Maintain the condition of supplies used to assist with work.

- Provide customers with superior customer service to retain clients.

Reliable Transportation Chelmsford, MA

Lead Driver 11/2013 - Present

- Manage bus schedule and provide transportation for clients with mental and

physical disabilities.

- Administrative duties concerning daily records of tasks performed.

- Create a welcoming and safe environment for clients while transporting,

- Responsible for vehicle cleanliness and abiding by state regulations.

Northeast Gutters & Roofing Lowell, MA

Crewman 08/2017 - 02/2018

- Help install gutters and roofing.

- Carry ladders up to 80Ibs.

Winchester Hospital Winchester, MA

Hazardous Materials Staff 12/2011 - 03/2013

- Remove all hazardous waste safely throughout the hospital.

Cooperative for Human Service Burlington, MA

Support Staff 02/2009 - 10/2010

~ Provide physical and emotional care for participants with mental disorders and

learning disabilities.

- Establish daily routines to encourage participants to be actively engaged.

~ Create incentive program for participants with cooperative behavior.

Accomplishments

~ Biology Science Academy, TRIO, Talent Search, and Gear Up member

~ Assistant Coach (volunteer), Pop Warner Football 2010-2013

- Forensic science, microbiology, anatomy, and physiology club member

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