Document Controller Facilities Manager

V i g n e s h H a r i k umaran

Al Aweer, Dubai, UAE +971-********* **********@*****.***

O B J E C T I V E

Highly Detailed Oriented and a friendly human having 3 years of experience in Facilities Management, Human Resources and one year in Customer Relationship Management. Efficient, Punctual and able to multitask in pressure Environment.

E X P E R I E N C E

Personal Credentials

Date of Birth: 24 March

1995

Nationality: Indian

Marital Status: Single

Religion: Hindu

Passport No: N0750150

Date of Issue: 14/07/2016

Date of Expiry:

13/07/2025

Visa Status: Visit Visa

Expiry: 03/05/2022

Languages Known:

English, Hindi,

Malayalam, Tamil

Hobbies:

Travelling, Singing,

Watching Movies,

Internet Surfing etc.

Sept 2020 – August 2021

Operations Analyst, (Patmos Monastica Pvt Solutions Ltd

(Living Words) Trivandrum, India

• Managing inbound/outbound calls and emails from the customers

• Keeping a record of customer interaction and details of actions taken Communication with internal teams to discuss sales targets Greet customers warmly and ascertain problem or reason for calling.

• Providing proactive customer outreach.

• Managing daily operations and reports to the higher authorities.

• Processing orders and Transactions.

• Troubleshoot problems and see them through to resolution

• Escalate unresolved issues to the appropriate internal teams

• Collect prompt and accurate feedback from customers July 2016- July 2019

Document Controller (Saeed and Mohammed

AL Naboodah Contracting LLC), Dubai, U.A.E

• Creating and maintaining project documents in existing file management systems.

• Managing files and documents and ensuring accurate information is distributed throughout the organization.

• Organizing and filing of hard copy records of Maintenance Team, Employee’s grievances, AMC contracts, archiving files etc.

• Managing the inbound/outbound calls or emails from the management, clients or contractors.

• Conveys information to employees concerned about medical, Pay timecard, EID, Passport etc.

Declaration:

I hereby certify that; the above-mentioned particulars are correct and true to the best of my knowledge and belief.

Vignesh Harikumaran

• Maintain confidentiality around sensitive documents / information and terms of agreement from the management.

• Performing all activities in compliance with the company Health, Safety & Environmental Management System (HSEMS) and local laws.

• Having basic knowledge of UAE Labor laws and corporate laws.

• Manage requests for the documentation of requisitions and invoices for the Employees Villages.

K E Y S K I L L S —

E d u c a t i o n

C r e d e n t i a l s

• Planning

• Good

Communication

Skills

• Influencing and

Negotiation Skills

• Microsoft Office,

Adobe

• Business

Administration

• Multi-Tasking

• Honest

Bachelor of Business Administration (BBA) (2017 – 2020)

(Annamalai University)

12th Commerce – (2014)

NSS Public School Perunthanni, Trivandrum, Kerala. 10th - 2012

Army Public School Pangode,Trivandrum

R E F E R E N C E S

KK Manzoorudeen Satheesh Kumar

Facilities Manager Accommodation Manager

Al Naboodah Construction LLC. Co Al Naboodah Contracting LLC Co. Dubai, U.A.E Dubai UAE

Ph: +971********* PH - +971-*********

Email: ******.************@**********.*** Email: ********.*****@**********.***

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