Office Assistant Customer Service
Resume:
CONTACT MAKOMA SYLVIA SEKGOBELA
refilwe***@gmail.com
Clayville extension 34
Olifantsfontein
1666
2005
To utilize my technical skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating working environment.
Standard Bank
Teller
Customer service, product knowledge,achieving sales targets,processing cash transactions, processing of confidential data, safe guarding of the cash by locking it up in safe, processing to the correct accounts and identifying counterfeits. Assisting with collecting cash fro other tellers and loading to the main safe for SBV collection. Monitoring on customer's funds and identifying any suspicious or fraudulent activities and reporting to the fraud department incase of any suspicious conduct. Balancing cash for end of day. Standard Bank
Enquiries Clerk
Financial transfers, issuing atm cards, issue pin,issuing bank statements, bank cheques, funds verification, reporting of any unusual transaction. Product knowledge, sales targets. Filing confidential documents, data processing,query management,.
Standard bank
Receptionist
Answering phone calls, responding to emails,welcoming customers, attending to faxes, scanning documents, receiving and sending off parcels through courier
Standard bank
Team Leader
Monitoring staff performance, management branch cash management,monitoring CCTV,ordering of stationary,refreshments and cash for the branch
Ekurhuleni West College
Business Management N6
50%
OBJECTIVE
EXPERIENCE
EDUCATION
Sales
Customer service
Team management
Cash management
Administrative work
Data processing
BST Staff Scheduling
Emergency Evacuation procedures in the workplace, trained with NOSA Assets maintenance
Filing Manually and Electronically
Ensuring safety of staff around the building
Best teller for the year in the region for 2 years and best cash, loss management and best Atm maintenance team leader together with my atm custodians. The branch was ranked the best branch when it came to Atm maintenance, loss control, sales, cash operational limit management for the region during the time when I served as team leader tellers. Shan Loxton - "Standard "
Branch manager
****.******@************.**.**
Thandi Khumalo - "Standard bank "
Branch Risk and Administrative officer
******.*******@************.**.**
Nwabisa Mweza - "Standard Bank "
Team Leader customer service
*******.*****@************.**.**
SKILLS
ACHIEVEMENTS & AWARDS
REFERENCE
Contact this candidate