Customer Service Legal Assistant
Resume:
Charlene Lino
Moreno Valley, CA 951-***-**** *****************@*****.***
EDUCATION
California State University, San Bernardino Bachelor of Arts, Political Science
Moreno Valley College Associate of Arts,
Social and Behavioral Science
San Bernardino, CA
Moreno Valley, CA
December 8th 2018
January 8th 2020
WORK EXPERIENCE
Amazon Services.Com LLC
Moreno Valley, CA
August 2020-December 2021
Responsible for storing merchandise in assorted bins, to be pulled for fulfillment of orders.
All items are inspected for damages, then scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages
Responsible for scanning products with a handheld scanner and physically placing them into various bar-coded shelf locations so that the products can be ordered by customers.
Tasks as an amazon associate is to supply and/or replenish shelves with products; maintain and manage inventory, and provide excellent customer service
Law Office of Kyle J. Farquhar Fathers Right Family Law
Legal Assistant/Receptionist
Riverside, CA
August 2019 – February 2020
Scanning Documents
Filing Documents
Faxing documents to other correspondence.
Document control clerk categorize, file and retrieve documents using specific classification with organization systems.
Investigate case facts to ensure the consideration of all relevant information
Identify appropriate materials, legal articles, judicial decisions, and laws for assigned cases
Organize, analyze, and compile information for clients and Opposing Party/ Counsel
Collect and record exhibits
Develop written statements
Draft legal arguments for lawsuits
Prepare motions and pleadings for filing in court
Maintain financial records, track hours, and bill clients
Search legal records collected in computer databases
Cullen and Murphy Attorney at Law Riverside, CA July 2019- August 2019
Document Clerk
Scanning Documents
Filing Documents
Pulling Files
Typing memos and letters
Answering phones, taking and receiving messages
Faxing documents to other correspondence attorneys
California State University San Bernardino
Athletics Department Student Assistant
San Bernardino, CA
September 2018- March 2019
Setup and breakdown of the necessary equipment for all event sports i.e. soccer, volleyball, and basketball.
Keeping the entrances and exits of the facility clear, surveying the facility for any hazards that may exist and knowing evacuation routes in case of emergency.
Tracking substitutions for volleyball games.
Electronic Scoreboard, for games as well as videographer.
Riverside Mission Florist
Customer Service Sales Associate
Riverside, CA
May 2018- May 2018
Cleaning and cutting agricultural flowers from leather fern, to baby’s breath, to calla lilies, watering plants.
Loading wedding arrangements in the company van for important wedding events and funerals.
Reviews Calendar materials for important Holidays like Valentine’s Day, and Mother’s Day.
Prepares and maintains floral arrangements
Blue Girl Flowers
Customer Service Sales Associate
Answering phones
Delivering floral arrangements
Cleaning and processing flowers
San Bernardino, CA
September 2017-December 2017
Inland Flowers
Customer Service Sales Associate
San Bernardino, CA
May 2016-May 2016
Cleaning and cutting agricultural flowers from leather fern, to baby’s breath, to calla lilies, watering plants.
Loading wedding arrangements in the company van for important wedding events and funerals.
Washing Buckets, sweeping, cleaning floral shop
Apple Florist
Delivery Driver
Moreno Valley, CA
February 2014-May 2016
Floral delivery drivers load customer orders into the delivery van.
Help inspect floral arrangements for damages, and report any issues to the florist.
Write up customer orders. Floral delivery drivers are often responsible for the maintenance of the company vehicle as well.
Bradley’s Florist
Customer Service Representative/Delivery Driver
Moreno Valley, CA
May 2013-May 2013
Floral delivery drivers load customer orders into the delivery van.
Help inspect floral arrangements for damages, and report any issues to the florist.
Write up customer orders. Floral delivery drivers are often responsible for the maintenance of the company vehicle as well.
The Plant and Florist Galley
Customer Service Representative
Torrance, CA
February 2006-March 2006
Cleaning and cutting agricultural flowers from leather fern, to baby’s breath, to calla lilies, watering plants.
Loading wedding arrangements in the company van for important wedding events and funerals.
Cleaning and prepping floral arrangements for foliage and pesticides.
VOLUNTEER EXPERIENCE
Saint Christopher Catholic Church
Technology Administrator
Moreno Valley, CA
September 2007 – Present
Projecting slides for Music ministry, with the word of God
Displaying readings from the Apostles, and projecting the Gospel for the week
Projecting weekly announcements
Tech Media for Mass services at local parish
Provided the congregation with technical audio and video oversight during the course of Mass services,
Power Point presentation displaying liturgy readings, song lyrics and all announcements
Oversaw the computers, cameras, speakers and television were in working condition
Arrived as much as an hour before the services began to set up computers.
SKILLS
Proficient in Microsoft Office, PC
Knowledge of SPSS statistical research
Summary of Qualifications:
Critical thinking skills, creativity, analysts’ skills, research methods, highly skilled in greeting visitors, determining nature of the business and directing to the concerned person.
Able to give accurate and detailed information to visitors.
In-depth knowledge of typing correspondences, reports, and other documents.
Proven record of answering the telephone, providing relevant information to callers and routing calls to appropriate individual.
Demonstrated ability to schedule appointments and meetings.
Well versed in taking and compiling minutes of meetings.
Thorough understanding of making copies of printed documents, and filing correspondences, reports, and records.
Possess the equivalent to graduation from a four-year college or university in one of the behavioral sciences, psychology, educational counseling, or a job-related field.
Possess the ability to work with multicultural and ethnically diverse populations.
Scanning court documents that have been filed by the courthouse via United States postal service. Arranging new packets for clients with welcome information.
Contact this candidate