Computer Specialist Data Entry

Experienced Communications Support

I am dependable with excellent communication skills and very detail oriented. A team player and continually strive to complete any tasks assigned to me in a timely and efficient manner. Combined experiences – Customer Service, 20 + years, 15 + years Data entry and control, 12+ years Billing/update

Areas of Expertise

* Admin Support * Customer Service * Records Retention* Data Entry * Inventory Control * Team Collaboration/Inventory Control 15 + years

* MS Office * Excellent Verbal/Written Communications * Data Control

Employment History

Home Instead - July 27th - Present

*Assist aging Senior in their home with ADLs such as showering, grooming, ambulation,

light housekeeping and companionship

*Med Reminders

*Assist with exercises as needed

*Document daily for each shift any changes

*Adult/Child CPR Certified

*Follow Care Plan for each individual

*Train new caregivers

Community Care - June 1st - July 27th, 2021

*Worked with individuals in their home with Disabilities and Intellectual Delays

*Documented daily for each shift and notated any changes

*Adult/Infant CPR Certified

*Followed Care Plan for each individual

Community Options Inc - December 27th - May 28th, 2021

*Helped Individuals with Disabilities and Intellectual Delays

*Also assisted senior with Severe Medical Disabilities with ADLs

*Passed and document Meds as needed

*Daily Shift documentation as well

*Followed ISP of each individual

Driver - First Student 02/15/2020 - December 2020

*Student Transportation

*Submit documentation as needed for Mileage and Student attendance

*Pre-Trip, Post-Trip, and Student check for each trip using Zonar Equipment

Sentara Healthcare at Norfolk General 07/21/2012-12/13/2019

*Communications Support

*Troubleshooting – Paging Devices (Cell/Pager)

* Admin Support - Paging System

* Data Entry - Paging Database Excel Spread Sheet to ensure traceability/accountability

* Billing updated to keep invoices current

* Data Control in Applications/Database in support Communications

* Correspondence through email and phone

* Customer Service

* Process returns/ship out

* Train/Training - As needed for processes

* Team collaborative - effort to streamline processes

* Software High Proficiency in Microsoft Office, including, Outlook, Word, Excel, and Adobe reader

* Support Team - On-call and Work remotely

* Inventory Control - Receiving/Returns/Billing

Business Analyst/Inventory Analyst/Specialist – at Sentara Norfolk General with Apex Systems Inc 07-21-2011-07-21-2012

*Communications Support

*Troubleshooting – Paging Devices (Cell/Pager)

* Admin Support - Paging System

* Data Entry – Paging Database Excel Spread Sheet to ensure traceability/accountability

* Billing - Updated to keep invoices current

* Data Control in Applications/Database in support Communications

* Correspondence through email and phone

* Customer Service

* Process returns/ship out

* Train/Training as needed for processes

* Team collaborative effort to streamline processes

* Software High Proficiency in Microsoft Office, including, Outlook, Word, Excel, and Adobe reader

* Support Team – As Needed

* Inventory Control - Receiving/Returns/Billing

LOGISTICS CLERK/TOOL ROOM CLERK AAR CORP, Moyock, NC 12/2009 –03/31/2011

* Receiving materials

* Data Entry to ensure traceability of parts and accountability

* Data Control for parts/tools received, shipped, and supplied

* Verified Documentation with part/tool and scanned and attached to each part/tool to ensure conformity

* Inventory Control

* Communicated with vendors as required

* Shipped items domestically via FedEx

* Scheduled pickups for freight items via FedEx

* Quality Assurance Conducted Monthly and as needed Accountability inventories to include calibration specs

* Assisted the PMTE Coordinator

* Inventory was at 70% and completed at 100%

* Created efficient storage for mobile tools

* Collaborated processes for tool room to run top efficiency

* Software High Proficiency in Microsoft Office, including, Outlook, Word, Excel, and Adobe reader

* Forklift to move inventory

RAMP AGENT NORFOLK INTERNATIONAL AIRPORT NORFOLK, VA O5/2009-12/2009

* Duties included safety first, marshaling planes

* 360’ Safety Inspection upon arrival and departure

* Luggage/cargo loaded and unloaded

* Push back planes from gates for departure

* Able to help decrease time for loading and unloading of luggage to ensure a proper departure time

MACHINE (CAD) OPERATOR (STIHL INC) RELIANCE STAFFING, Virginia Beach, VA 02/2008 - 04/2009

*Polymers Department-(Motor Housing)

* Quality Assurance 100% check parts to trim extra flash as per part ordered

*Adding components as per part ordered

*Some troubleshooting and corrective action by using the computer to correct issues

*Operated machines that inserted components as per part ordered

*A second 100% check before packing and shipping off to assembly

*Had a 97% Accuracy rate of following Quality Assurance Standards.

PICK/PACKER, WATTERS & MARTIN, Norfolk, VA 08/2007-02/2008

HARDWARE WAREHOUSE

*Picked/Packed items as per Invoice

*Data Entry into the computer to print labels for the boxes to be shipped

*Data Control to ensure accuracy and accountability of items sent.

WAITRESS/CUSTOMER SERVICE CAMBRIDGE INN, Norfolk, VA 09/2006-08/2007

* Duties included but not limited to customer service, clerical work

* Inventory control

* Manager

* Cook

CERTIFIED NURSING ASSISTANT Mountain View Specialty Care Center, Greensburg, Pa

02/200*-**-****

* Duties included but not limited to assisting the nurse as requested

* Cared for patients and assisted with ADL’s such as bathing, grooming, dressing, and feeding

* Assisted patients with mobility using the means necessary as determined by the doctor/nursing care team

* Documented progress/digression of patients

* Took vitals daily of patients

CERTIFIED NURSING ASSISTANT Monsour Hospital, Jeannette, Pa 09/2003-02/2005

* Duties included but not limited to assisting the nurse as requested

* Cared for patients and assisted with ADL’s such as bathing, grooming, dressing, and feeding

* Assisted patients with mobility using the means necessary as determined by the doctor/nursing care team

* Documented progress/digression of patients

* Took vitals daily of patients

* ER, Step-down Unit, ICU, Geriatric Psychiatric Unit, Detox Unit, Both Children's and Teenager Psychiatric Units

* Pulled at given moment to work any Unit that needed staffing

EDUCATION HISTORY

ISSUING INSTITUTION QUALIFICATION COURSE OF STUDY

TIDEWATER TECH VOCATIONAL CERTIFICATE COMPUTER SPECIALIST

LAKE TAYLOR HIGH HIGH SCHOOL DIPLOMA GENERAL HIGH SCHOOL

CERTFICATIONS ISSUING ORGANIZATION

COMPUTER SPECIALIST CERTIFICATE Tidewater Tech

CERTIFIED NURSING ASSISTANT Virginia Department of Health

FORKLIFT CERTIFIED Presidential Airways/AAR Corp

HONORS

TIDEWATER TECH-HIGH HONOR ROLL GPA (3.98) PRESIDENT’S LIST and DIRECTOR'S LIST FOR MULTIPLE SEMESTERS

References available upon request

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