Erika Stillings

·*** Church Street, Williamstown, NJ 08094-8805· +1-856-***-****·

adp5qy@r.postjobfree.com · linkedin.com/in/erika-stillings-019551158

SUMMARY

I welcome new challenges, and experience with each role I take on. Gaining more knowledge within the workplace is the key to success.

•6 years retail/customer service experience

•3 years retail management experience

•1.5 years administrative experience

•1 year pharmacy technician experience

•1 year food service management experience

•data entry experience

Experience

June 2021 - Present

Administrative Assistant, Masonry Preservation Group, Inc.

•Enters all payroll, attendance and personnel information into system

•Creating new jobs and maintaining current information in project files (electronic and paper)

•Printing/arranging drawings/specifications for projects

•Maintains communication between office and general contractors

•Prepares/Updates: proposal, submittals, transmittal, bid forms, contracts/subcontracts, prequalification questionnaires, etc. for all office employees

•Experience with Adobe, Microsoft Outlook, Word, Powerpoint and Excel

•Types 49 WPM, 97% Accuracy

June 2020 – June 2021

Medical Receptionist, The Eye Professionals

The responsibilities of the Medical Receptionist role are varied. Patients are my top priority, ensuring patients are happy with their experience with our practice is a must. Some of the duties are but, are not limited to the following:

•Documenting/updating patient files

•Billing/Invoicing patient exams

•Verifying insurance eligibility/benefits

•Perform visual tests on patients

•Schedule phone/online appointments daily

•Fill out/place contact lens orders and prescriptions daily

MAY 2014 – MARCH 2020

SHIFT LEAD, PHARMACY TECHNICIAN, SENIOR BEAUTY ADVISOR, WALGREENS

Some of the duties are but, are not limited to the following:

Shift Lead

•Oversaw care of the store, ensuring organization, execution of tasks and prioritizing customer care

•Placed/received vendor and warehouse orders, entering new shipments into company system to ensure proper inventory counts

•Listened to employees' concerns and strategizing ways to solve/prevent issues

•Created monthly end stands/aisles with no given plan, to ensure sales productivity, convenience and a clean appearance

Pharmacy Technician

•Assisted patients both in store and drive thru area with prescriptions, questions and concerns

•Filled prescriptions, corrects any manufacturer mistakes as needed

•Organized/received everyday pharmaceutical deliveries for patient prescriptions

Senior Beauty Advisor

•Maintained multiple departments to ensure balanced customer care

•Customized and creates new strategies to drive sales and provide customer satisfaction throughout Beauty and store

•Engaged in product display for inventory control and monthly/weekly sales goals

AUGUST 2018 – APRIL 2019

ASSISTANT STORE MANAGER, CARMEN’S DELI

As an Assistant Manager, I am tasked with ensuring the overall wellness of the store, in addition to the satisfaction for our customers and employees. Some of the duties as Assistant Store Manager are but, are not limited to the following:

•Stocked and prepped essential ingredients for all areas of the store

•Placed and received vendor orders daily

•Oversaw customer care throughout the store, consulting with customers to ensure their experience is satisfactory

•Listened to employees' questions and concerns, then consulting with the store manager on next steps

Education

June 2015

High School Diploma, Triton Regional High School

Received Honors 2011-2014

Received People’s Choice Award 2015

Graduated in Advanced English Literature

Skills

●Merchandising

●Loss Prevention

●Office Administration

●Healthcare

●Retail Sales

●Customer Service

●Time Management

●Store Management

Activities

•Baking/Cooking

•Cover artist

•Painting/sketching/crafting

•Photography

•Spending time with family/friends

•Puzzles

•Interior Design

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