Purchasing Manager Customer Service

James M. Fagan Vernon CT c: 860-***-**** ***********@***.***

SUMMARY

PURCHASING MERCHANDISING

Results-driven Purchasing & Merchandising Manager with 20 years of experience in foods and non-foods industries. Skilled at negotiations and closing sales to increase profit. Seasoned team leader and trainer with excellent communication skills. Extensive product and application knowledge. Develops strong relationships with vendors and clients. Initiates efficiency improvements. Expertise: Purchasing • Sourcing • Pricing • Inventory • Cost Control • Revenue Generation • Negotiation • Sales • Closing Deals • Product Knowledge • Bid & Contract Development • Efficiency Improvements • Sheltered Income Programs • Marketing Funds • Spiffs • Purchase Orders • Customer Service • Vendor Relations • Supervision • Communication • Team Leadership • Training • Supply Chain • Labor Relations • Non-Foods & Foodservice Industries • Available for Relocation

EXPERIENCE

JMF LIMITED

Purchasing, Inventory Control, and Foodservice Consulting Company. April 2017 - Present

Owner

Teach various methods of Purchasing and Inventory Control improving Product Turns and reducing SKU’s reducing Inventory and Inventory

Educate personnel on Foodservice products and their proper applications.

Educate personnel on available monies for Marketing, Spiffs, Vendor Rebates, and Sheltered Income.

MAXIMUM QUALITY FOODS Linden, NJ Nov 2014 – Sept 2016 Broad Line Distributor of Food and Non-Food products with $190M in sales.

Senior Merchandiser & Category Manager Non-Foods

Oversee pricing, rebates, marketing funds, bids, contracts, new product sourcing, and vendors for all Non-Food products

Beef Buyer for 15 months

Educate Sales Representatives on products and applications

Assist Sales Representatives to obtain and close new business

Renegotiate pricing from vendors on all Non-Food products and developed growth programs and marketing funds for new vendors, resulting in cost reductions of 8% to 25% and Non-Food Vendors over 30%

Created 8 new Marketing Programs and 10 new Rebate Programs

Returned over $70K in dead inventory.

PHILLIPS DISTRIBUTION, INC. San Antonio, TX Nov 2013 - Nov 2014

Broad Line Distributor of Food and Non-Food products with $30M in annual sales.

Purchasing Manager & Vendor Relations Non-Foods

Oversaw pricing, rebates, sheltered income programs, marketing funds, bids, contracts, and sourcing of new products and vendors for all Non-Food products, which consisted of 90% of sales

Educated Sales Reps on products and applications

Conducted sales calls with reps to educate customers on products and applications and help close new business

Developed imported container program for cutlery products, foil products, napkins, towel, and tissue

Renegotiated pricing on all Non-Food products, which reduced costs 10-35% and increased profit margins significantly

Reduced SKU’s, improved inventory turns, and sold or returned over $50K worth of dead inventory

RJ SCHINNER DALLAS DIVISION Grand Prairie, TX Mar 2012 – Nov 2013

Master Re-Distributor of Non-Food products.

Purchasing Manager

Managed $2.2M inventory, negotiated pricing, rebates, and spiffs for products, and sourced new products and vendors

Educated sales staff on products and the proper application for them

ALL AMERICAN FOODS, North Kingston, RI Sept 2008 – Nov 2011

Broad Line distributor of food and non-food products with $45M in annual sales.

Director of Purchasing, Non-Foods

Performed negotiations for pricing, rebates, sheltered income programs, and marketing funds; Supervised 1 employee

Liaised to manufacturer’s representatives and brokers

Optimized sourcing for competitive products and pricing

Oversaw inventory, developed sales spiffs, met customer applications, delivered excellent customer service, trained staff, educated clients, made sales calls, and developed bids and contracts

Created cost savings of 10 - 40% through new sourcing opportunities, expert negotiations, and price control

Generated profit by implementing innovative purchasing strategies

POLLOCK PAPER DISTRIBUTORS Grand Prairie, TX May 2006 – Sept 2008

National distributor of cleaning, food service, and packaging solutions with $300M in annual sales.

Senior Merchandiser Foodservice

Communicated with manufacturer’s representatives and brokers to negotiate pricing, rebates, sheltered income programs, and marketing funds

Secured new sourcing to save costs and trained staff and buyers on products and applications

Increased profit by spearheading 15 new rebate and marketing fund programs within 18 months

Raised revenue by training staff in Texas, Oklahoma, and Georgia on effective sales techniques

Improved efficiency and created cost savings of 10 - 40% by consolidating 250 vendors to 100 and initiating Preferred Vendor Program

Selected as Merchandiser of Year Award in 2007 and twice as Employee of the Month

CLARK PRODUCTS, INCORPORATED Carteret, NJ Nov -2003 – Jan 2006

Distributor of packaging, janitorial, foodservice, and healthcare supplies with $30M in annual sales.

Director of Procurement

Managed department with $3.5M inventory and supervised staff of 3

Oversaw pricing, rebates, sheltered income programs and marketing funds

Liaised to vendors, developed bids and contracts, performed negotiations, secured products and pricing to meet client need, and trained and educated staff and buyers

Implemented major Chemical transition from 3M and Butchers to Betco products and had private label products put up by Betco at lower costs than previous suppliers

Generated $1.13M in 2005 through successful negotiations, elevated efficiency by consolidating 300 vendors to 120 and increasing inventory turns from 4.5 to 9.1, decreased costs by 5 - 15% through pricing negotiations, and identified and returned $100K of non-moving inventory to vendors

ALL AMERICAN MEATS & SEAFOOD North Kingston, RI Nov 1999 - Nov 2003

Broad Line distributor of meats, seafood and other food products with $32M in annual revenue.

Director of Purchasing, Non-Foods

Selected to establish Non-Foods Program, developed marketing plan, and trained 14 staff

Negotiated pricing, rebates, sheltered income programs and marketing funds

Placed and reconciled purchase orders, monitored product sourcing, and determined product codes

Communicated with vendors and provided excellent customer service

Launched Non-Foods program and generated $1.1M in sales within 1st year

US FOODSERVICE Yantic, CT Nov 1997 – Nov 1999

Regional division of National Corporation with $200M in annual sales of food and Non-Foods products.

Non-Food Specialist

Coordinated supply chain management for 280 Papa Gino's pizza stores, 260 D'Angelo's sandwich shops, and 180 Dairy Queen ice cream stores

Purchased nearly $15M in annual non-food items, liaised with 100 vendors for 5,000+ line items, identified preferred vendors, and negotiated competitive pricing

Generated $75K+ by returning dead inventory, created cost savings through vendor consolidation of 250+ to 100, improved productivity by increasing inventory turns, and recognized by management for performance excellence

UNISOURCE Windsor, CT Nov 1993 – Nov 1997

Regional division of National Corporation with $250M in sales of Fine Papers and Non-Food.

Foodservice Disposable Buyer

EDUCATION CERTIFICATIONS TECHNOLOGY

Education: Manchester Community College Certifications: Customer Service Certification & Labor Relations Certification

Technology: Microsoft Office, SAP, Target System, MRP, Retalix

I also have 10 years of Operations experience for First National Supermarkets Inc.

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