Entreprenuer, Call Center Representative
Resume:
Summer Eley
Highly motivated Business Owner looking for an opportunity to excel as a freelancer professional in Graphic/Web Design, Illustration, and Video Editing.
Newport News, VA 23605
******.****@*****.***
EXPERIENCE
THESUMMERBIX, 702 Austin Ct, Apt C, Newport News, VA 23605 — Entrepreneur
JUL 2021 - PRESENT
Self-Employed Freelance Artist Oversaw the daily operations of the business Performed office and management duties Designing new and improved fashionable products Managed marketing, bookkeeping, and advertising functions Studied the industry market and kept abreast of new trends.
Maximus. Inc, 5200 W Mercury Blvd, Hampton VA 23666 — Call Center Representative
OCT 2020 - AUG 2021
Manage large amounts of inbound calls in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Give customers information about products and services, take orders, and process returns.
Faneuil, Inc 4410 East Claiborne Square Suite 311, Hampton VA 23666 — Call Center Representative
OCT 2018 - FEB 2020
Manage large amounts of inbound calls in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Give customers information about products and services, take orders, and process returns.
EDUCATION
Tidewater Community College, 300 Granby St, Norfolk, VA 23510— Associate Degree
AUG 2016 - DEC 2018
3.05 GPA, Open Door Project
SKILLS
Technical Skills: Microsoft Office (Word, Excel, Powerpoint, Outlook)
Data Entry and Keyboarding
Graphic Design Skills: Affinity (Designer, Photo, Publisher, Adobe (Illustrator, Photoshop, Indesign) Canva
Video Editing Skills: Wondershare Filmora 9, Avid Media Composer
AWARDS
Competed at the SkillsUSA District 4 Leadership and Skills Conference and won gold in Essay category
LANGUAGES
English
VOLUNTARISM
Main Street Library/Peninsula Regional Animal Shelter
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